Revinate

2020 was, without a doubt, the most challenging year that the hospitality industry has ever experienced. One needs only to look at the 53% decrease in online reviews to understand the severity of the travel slowdown in 2020. Read more highlights from our 2020 traveler survey in our new blog post: https://www.revinate.com/blog/repbench-2020-year-in-review/... #OnlineReputation | #HotelIndustry | #HospitalityTech | #Revinate

Calling sales professionals! We currently have two openings for Sales Development Representatives in EMEA and APAC. Apply today via the link below: https://buff.ly/3sXvY1b Curious to learn why Revinate can be the perfect company to grow your career? Meet one of our ROCK s from Sales, Lida!... "For me, one of the most important things that we can have from our job is the trust and support so we can continuously learn and grow. With Revinate, I already had a great feeling from the the first steps. I joined the sales team as an SDR for the DACH market but soon, I expanded my territory to the whole of EMEA. I accepted every challenge and even asked for more! Not too long after, I got promoted to Senior SDR. I am glad to be part of the best and most future-orientated hospitality technology. For me, one of the most important things that we can have from our job is trust and support so we can continuously learn and grow. With Revinate, I already had a great feeling from the first steps. I joined the sales team as an SDR for the DACH market but soon, I expanded my territory to the whole of EMEA. I accepted every challenge and even asked for more! Not too long after, I got promoted to Senior SDR. I am glad to be part of the best and most future-orientated hospitality technology. "

"The campaign's not going to send itself!" One of the perks of working from home: #TakeYourDogToWorkDay is pretty much every day, giving us the motivation (and reminders!) that we need.

140,000+ hotels analyzed We are proud to announce that our annual Reputation Benchmark Report is out! Get the report now: https://www.revinate.com/benchmark/reputation/ Every year, Revinate publishes a Hotel Reputation Benchmark Report to provide the industry with actionable and comparative insights from hotels around the world ... We’re confident this benchmark will provide hoteliers with the insights they need to make effective decisions and to actively manage their guest feedback to fuel a healthy recovery. Read it now: https://www.revinate.com/benchmark/reputation/

What are some of the things that smart hoteliers can do to stay ahead of the game in segmentation? Mark Oliver, VP, Business Development at G-Commerce shared his thoughts in our new video. It was an honor having you in our Hotel Marketing Benchmark Report video series, Mark! Learn more about segmentation in our 2020 Hotel Marketing Benchmark report:... https://www.revinate.com/benchmark/marketing/ See more

How can hoteliers ensure that your guests take advantage of your upsell offers? and what are the most popular upsells from 2020? Read all things Upsells in our new blog post: https://buff.ly/3xcK9Cf #Upsells | #HotelMarketing | #HospitalityIndustry | #Revinate

Ever wonder how Revinate process data once we received them? Listen to our CTO, Jason Standiford's explanation below from our last Webinar: The Hotel CRM Revolution is here:

Happy Chinese New Year to our fellow hoteliers! Revinate wishes you and your team a happy, prosperous and healthy new year. Yesterday, we have officially welcomed the Year of the Ox. As the country opens up, our team in Singapore was able to get together and celebrate Chinese New Year with a delicious dinner!

Meet our new Customer Success Manager, Pearl! "As one of the former successful Revinate hotel customers, I have always admired Revinate’s innovative tools as well as the rockstar team that are both inspiring and incredible at helping hoteliers to succeed. I was excited to have the opportunity to join the amazing Customer Success team and learn more about the future of hospitality technologies. And I’m especially thrilled that I’m with a company that values a lot about their e...mployees’ wellbeing and helps them to achieve professional goals. Working from home is the new familiar in the year of 2021, and all the team members have been nothing but welcoming and supportive to help with my onboarding and transition. I’m grateful to be a part of such a collaborative team and impressed that my fellow Revinators are able to work-apart-together to ensure the success of our hotel partners. " We are very excited to have you onboard, Pearl! Here's to achieving many great things together

What did our customers learn during the first lockdown? Featuring our customer stories from global hoteliers. Read it now:

As our CEO Marc Heyneker says: If you're a hotelier, your greatest asset is your data, and your greatest liability is also your data. Here's how Revinate make sure your data is secure as explained by our CTO, Jason Standiford:

The most important event in the global travel industry is almost here, and this year, it's completely digital. Join over 23,000 community members for more than 25 hours of expert insights over 4 days. Revinate will be at ITB Berlin NOW this year. Let us know you'll be attending so we can e-meet you there! Book an e-meeting

For busy hoteliers who are trying to drive revenue after a very difficult year, email can be the ticket to recovery. That's why we created our Hotel Email Marketing Certification course. Here's what we learned in Revinate’s final lesson in the email marketing certification course: https://buff.ly/37RYzOE

Three lessons for email marketers from a chronic email deleter. https://buff.ly/34wtpu2

Are you looking to step-up your Email Marketing game? Follow Revinate's Email Marketing Certification course and get certified today! After taking the course, you will be able to: Develop a winning email strategy Segment your guest database... Ensure better email deliverability Measure the impact of email marketing Start today: https://buff.ly/2FP8MzQ

Thank you Respledent Ceylon, for sharing your customer success story with Revinate! "Experiential holidays are new for Sri Lanka and Revinate Marketing makes it really easy to segment our database to ensure we’re targeting the right guests with the right message. Thankfully, our wonderful clientele is responding to our emails and we’re seeing guests visit multiple resorts after experiencing our unique offerings and hospitality. Chandika Rajapakse, Senior Manager e-Commerce Read the story now:

Our Campaign of the Week is from Ace Hotel! The package offered in the campaign is curated specifically for these times when most of us WFH. Learn what else makes this campaign a great example and its above industry-average open rate on our Email Best Practices page: https://buff.ly/2IKsmON

Meet our Director of Professional Services, Tony! "My journey at Revinate began over five years ago where I started as an Implementation Manager in San Francisco. I'm now at the helm of the Professional Services team where my savvy global team provides customized launch plans to set each particular hotel up for success, as it relates to their goals. Revinate instantly impressed me with its dynamic and collaborative culture which fosters individual growth and has a "Get Quali...ty stuff done" motto. We work hard and play hard under normal, non-COVID circumstances but even considering the current climate, Revinate has adopted an environment that works best for its "Revinators". This means that those who were in need of relocating could do so to ensure their mental health is of top priority. Happy employees result in better service and ultimately the happiest hoteliers we've seen to date. We're all in this together and this couldn't be more true today. We serve as an extension of hotels and their lean staff and we're happy to call each hotel our partner." It's been a great 5 years with you Tony, and we are looking forward to many more! We value you and your work to the moon and back.

What does five minutes a day look like for a corporate employee using Revinate? It starts and ends with Revinate’s version of Mission Control a single place to access all of your hotels’ data. A time-saving solution for hoteliers! https://buff.ly/35bTMET

Why functionality to support hotel brands and portfolios is at the heart of everything we build at Revinate? Read now on our new blog: https://buff.ly/3j9vSif

How do you measure the success of your email campaign? Learn 5 different ways that you can do in lesson 12 of Revinate’s free email certification course. https://buff.ly/3l3LRzE

This year's holiday season will be different. Watch some of holiday 2020's predictions according to hospitality industry experts. Read the full predictions today: https://buff.ly/3cKhefZ

On this Mental Health Day, let us take some time to check on ourselves. It has been such challenging times for everyone all over the world, including the hospitality industry. Make sure to remind yourself to not only maintain your physical health but also your mental health. Now more than ever, bringing focus to our mental health and wellness can be beneficial. Here are some tips from Mental Health Foundation that you can try to boost yor mental health!

Greetings from Lucy, our Director of Sales, LAC "I am in love with Revinate's #onetribe culture and our team. Being surrounded by such greatness inspires me every single day and (since I was a remote employee before all of this) the pandemic has brought me much closer to my colleagues, which has been absolutely amazing. Working nonstop through COVID has been a challenge, especially while balancing everything going on at home with managing a region that was (and still is...) so deeply affected by the virus. I am so thankful to be part of a company that values its team and our wellbeing above and beyond everything else. Our leadership has strived to offer us stability so that, even during these trying times, we can continue to perform at our very best. I am in awe of how strong and resilient the hospitality industry is and I am proud to represent a platform that I know will be crucial in our partners recovery. " You and your dedication are valuable to our team. Thank you for everything you've done so far for us! (PS: Thank you to Lucy's lovely daughter Emma for this awesome #OneTribe art!)

#AskHoteliers : More than six months ago, just like many other companies all over the world, we closed our offices. Now, we’d like to hear from you. After adjusting to the new working environment for months, as hoteliers, is working from home the ideal style for you?