Santa Clara County Communications

This weekend, Oakley the Pawramedic was dispatched to our center to triage our team. While he may not have had lights and sirens, we imagine that he "woo-woo'd" all the way from Ventura County. After an especially difficult week, he determined that snuggles, hands through soft puppy fur and overall fluffy cuteness were in order. Oakley is a 2 year old goldendoodle and certified therapy dog with Global Medical Response. He gets deployed to a variety of crisis situations, and the smiles that he brought prove that he's excellent at his job. Oakley, thank you for affixing a bandaid on our hearts. You are the goodest boy. GMR Therapy Dog Team

The calm in the chaos. The reassuring voice in the dark. To the people you help on the other end of the line day in and day out, you may be faceless and nameless... but you deserve all of the recognition in the world. During this National Public Safety Telecommunicators Week, we sing your praises for all that you endured during an unprecedented year -- while the world stayed home, you marched on and continued to give us your best. For everything that you do for our citizens, our public safety family and our department, THANK YOU! #IAM911 #thingoldline #DispatcherLife #santaclaracounty

Can you picture yourself here? Come and work with the best! Our recruitment for Communications Dispatcher I is open through March 14th. Apply online at http://www.sccjobs.org today!

Want to help your community, but not looking for a career change? **SHARE OUR FLYER!!** Your share could help us in hiring a future dispatcher, raise awareness about our profession and at the very least, will add some pizzazz to your page! Recruitment is open through 3/14 -- apply now at http://www.sccjobs.org!

JOIN OUR TEAM OF OUTSTANDING DISPATCHERS! You'll never have to wonder if you're making a difference in the world -- we get the chance to every day. Apply online at http://www.sccjobs.org -- open through Sun, March 7th.

The moon reminds us that even in darkness, there is light... and as we close on the final day of what many consider a very dark year, we can be assured of one thing; that tomorrow brings the opportunity to create new light for ourselves and others. Your dispatchers on the hill wish you a very safe, healthy, and sincerely happy new year ahead. #2021 #IAM911 #santaclaracounty

Happy holidays from our family to yours! Our dispatchers work hard to keep the county merry and bright, and hope that you can help by celebrating safely at home. We can't say enough how thankful we are that they're here to answer your calls, no matter the day or time.

We can't promise that the puns would stop, but we *can* promise competitive pay, great benefits and a chance to work amongst our world-class dispatchers. Apply today at http://www.sccjobs.org !

Our dispatchers are not only 9-1-1 call-takers, but are also radio dispatchers and the lifeline for hundreds of public safety personnel at any given time. Watch the video below for a little insight into our world -- and if you feel you may be a good fit for our team, apply today at http://www.sccjobs.org !

Join our heroes in headsets and become a 9-1-1 dispatcher! We're accepting applications for entry-level Communications Dispatcher I through December 6th. Be of service to your community *and* get a great benefits package! Go to http://www.sccjobs.org to apply today! #IAM911 #dispatcherjobs #911jobs #santaclaracounty

Keep your eyes peeled! Mark your calendars! Set an alarm!! Our open recruitment will be posted on Monday morning! The opportunity to apply for one of the most rewarding careers amongst a team of first-class public safety professionals is just on the horizon...

An unfiltered view of tonight's sunset from your guardians on the hill. Life may be vastly different than it was a few short months ago, but there is still beauty to be seen all around us. We're still in this together. #iam911 #togetherapart #nofilter #santaclaracounty

24/7/365... our dispatchers work faithfully to keep our community and other first responders safe. Thousands of hours of training along with continuing education throughout their careers keeps them prepared to handle anything that may be on the other end of the phone line or radio transmission -- even through a mask. Today and every day, we are proud of their unwavering service.

Your dispatchers at County Comm want your Independence Day to be memorable for the right reasons. Celebrate safely! Fireworks can be risky and cause unnecessary injury as well as start many types of fires. In addition to normal 4th of July precautions, avoid social gatherings to ensure your friends and family's well-being. Be smart and think safety first! #safetyfirst #santaclaracounty

**WE'RE HIRING!!** Make a career out of aiding your community and supporting our public safety partners while enjoying a generous salary and benefit package! Go to: http://www.sccjobs.org , click on Job Opportunities, then Open Competitive Opportunities, and locate the posting for Communications Dispatcher I. Recruitment open through Sunday, August 16th. Apply today!

We take preparedness very seriously here at County Comm, and our annual help has arrived to get us ready for fire season! For tips on how to protect your own property from hazards, visit the Santa Clara County Fire Department's page: http://www.sccfd.org #santaclaracounty #fireprevention #fireseason

Now more than ever, it's important to continue to follow the shelter in place orders to continue to slow this pandemic. Following the recommended safety practices will help us all get back on the way to "normal" as soon as possible. #ApartTogetherSCC

The Public Health Department is recommending that members of the public wear reusable, non-medical cloth face coverings when going out for essential activities. *Face masks do not replace social distancing!* They are an added measure of protection during social outings. Evidence shows that our best defense against COVID-19 is the current interventions in place:... Staying at Home Physical Distancing #ShelterinPlace and if you must go out for essential outings, maintain six feet distance from people, cover your face, and wash your hands regularly. Stay informed at https://sccphd.org/coronavirus . #COVID19

**ATTENTION ALL POINTS** Be on the lookout for an open recruitment from County Communications!

We're happy to highlight one of the many things that our Santa Clara County Sheriff's Office deputies do to take care of our citizens. Thank you for bringing a bit of light (literally) to this gentleman's birthday! <3

Our dispatchers need your help! By staying home, practicing social distancing, washing your hands often and covering your cough, you too can save lives. We may be apart, but we're in this together. #flattenthecurve #iam911

The Public Health Officer has extended the Shelter in Place order through May 3rd, and has added to and amended some restrictions. Please read the update and take all precautions to keep those around you healthy and safe!

Our amazing dispatchers have a message for you! Head on over to http://www.sccjobs.org and apply to join our remarkable team!

Are you awesome? Come work with us! We're still currently hiring for Communications Dispatcher I through 3/15. Visit http://www.sccjobs.org to apply!

Guess what?! **WE'RE HIRING!!** Santa Clara County Communications is currently hiring for entry-level Dispatcher I's. If you're interested in serving your community, can keep calm under pressure and are a king/queen multi-tasker, we want you! Top step starting pay is over $86k/year but can be substantially more by taking on different assignments/shifts and overtime. Great benefits! Read the job description and apply online at: http://sccjobs.org !

We're hiring in our Technical Services Division! Communication Systems Technician is now open for application through 2/21/20 -- In this position, under general supervison, you will assist in the assembly, installation, repair and service of radio, microwave and computer systems used by public safety and other local government agencies for countywide emergency communications. See the full job description and apply at http://www.sccjobs.org !

A huge congratulations to our graduates of Academy 19-03! The incredible amount of hard work and perseverance that brought them success will serve them well as they transition to their first phase of training in the control room. We have every confidence in them and their ability to serve our community -- there's still a lot to learn, but the fun has just begun!

'Twas 3 weeks before Christmas, and down every aisle Were wide-eyed eager children, and each with a smile. With gift cards in hand, ... for their presents they shopped, For family and friends with the help of a cop. There were many reasons as to why they were there, But first-hand now they saw that cops really do care. To help when you need, to protect and to serve, But now to fill carts with gifts for those who truly deserve. Friends were made, fun was had, on this day full of cheer; Thank you, Shop with a Cop, and we can't wait for next year! #swach&h2019 #swacsv #shopwithacop #santaclaracounty

Shop with a Cop!

Warriors are not always the fastest or strongest people. Speed and strength can be developed through training. Warriors are those that choose to stand between... their enemy and all that they love or hold sacred. -Unknown #deputysheriff #lawenforcement #police #community #protect #warrior #guardian

Happy Thanksgiving from all of us at County Communications! We are ever so thankful for all of our dispatchers, deputies, firefighters, medics, our military and other public safety personnel who work day in and day out, including holidays, to serve our community. We're also thankful to our citizens, our supporters, who make our hearts as full and our stomachs are currently! Be safe, and be good to each other.

Yesterday a little after 4am, Dispatcher II Priscilla received a call that granted her membership into an elite club... the Stork Club! Over the phone, she assisted a woman who was by herself in delivering her own baby. While we're used to hanging up the phone and our jobs being done, as a mom herself Priscilla wanted to follow-up and make sure mom and baby were doing well. We were invited to the hospital to meet them where we were greeted with our own little surprise... she ...had ended up having twins! One of the most heart-warming parts of this story is that our dispatchers quickly came together with donations when they heard about the call and we were able to deliver a stroller along with a multitude of baby items for the little ones. We're certainly proud of mom, her baby girls, Priscilla and our incredible team. #storkclub #identicaltwins #iam911

Did you know Santa Clara County is roughly 1,300 square miles and has a population of nearly 2,000,000 residents? The Santa Clara County Sheriff's Office provid...es law enforcement services to all unincorporated areas of the County, as well as our contract cities Cupertino, Saratoga and Los Altos Hills. We also service all County parks, as well as the Valley Transportation Authority (VTA). Take a look at the map to see how much ground our deputies cover on a day to day basis... that's a lot of driving! #deputysheriff #patrol #publicsafety #lawenforcement #santaclaracounty #map #cupertino #saratoga #losaltoshills

Most people don't know who answers their cell phone calls when they call 9-1-1! Do you? #themoreyouknow #knowledgeispower

Just a little something to make you smile on this #WoofWednesday... This is what it might look like if we let our K9s fill in for the day!

We are proud to recognize Dispatcher II Priscilla for her outstanding performance during a difficult call. As I'm sure you can imagine, trying to coach someone over the phone through an emergency isn't the most simple task, but Priscilla remained firm in her resolve while empathetic, conveying the urgency of action to the caller. The amount of care she puts into her work is admirable and a great example to us all. Congrats, Priscilla, on a job well done!

On this day, we honor all current and former members of the Armed Services. Our country’s greatness is built on the foundation of your courage and sacrifice. To those who have continued on into a career of public safety, we thank you for your continued commitment to protecting the public. Thank you today, and every day.

Happy Halloween from your friendly and fearsome County Comm dispatchers! It wouldn't be Halloween without a few tricks, but we ask that you stay safe to give us a peaceful enough night to enjoy our candy. It's hard to dispatch with a mouth full of candy corn!

It's been "spookily" busy here the last few days -- between sending mutual aid to the fires to the north, calls related to the public safety power shut-offs and usual public safety matters, our crew has had their hands full! We're lucky to have such an amazing team of dispatchers who work together and rise to the occasion time and time again; our "first" first-responders. #iam911

In case you hadn't heard... **WE'RE HIRING!!** Santa Clara County Communications is currently hiring for entry-level Dispatcher I's. If you're interested in serving your community, can keep calm under pressure and are a king/queen multi-tasker, we want you! Top step starting pay is over $86k/year but can be substantially more by taking on different assignments/shifts and overtime. Great benefits! Read the job description and apply online at: http://sccjobs.org

The smell of smoke and hazy skies are blanketing Santa Clara County due to numerous fires to our north. Please do not call 9-1-1 to report drift smoke, we want ...to ensure our dispatchers and responders are available for emergencies! Santa Clara County Communications : @ALERTwildfire Cupertino Hills camera

#PSPS: During a power outage, do not open your refrigerator or freezer door unless it is necessary. Refrigerators can keep food cold for up to 4 hours and a ful...l freezer will keep its temperature for about 48 hours, if their doors remain closed. Consider using coolers with ice to keep food cold and safe. Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher. Food Safety: https://www.foodsafety.gov//food-safety-during-power-outag Power Shutoff Information: https://www.sccgov.org//P/Public-Safety-Power-Shutoff.aspx See more

Our thoughts are with all of our responders at, headed to and those effected by the Kincaide fire. Stay strong, be safe.

We're preparing for another Public Safety Power Shutoff (PSPS) affecting our County. Weather conditions will be closely monitored and updates provided when available. With the information that we have currently, residents can expect increased fire danger and power outages to last between 3-5 days following the weather event. Visit http://www.pge.com/psps for outage information.

We're ready for the Public Safety Job Fair! Come visit us along with many other law enforcement, fire and ems agencies to chat about your potential new career!

Come visit us along with many other agencies tomorrow at the Public Safety Job Fair! We'll be at 560 Bailey Ave, San Jose from 10am-4pm. Mention this post and score some special swag!

This is an urgent message from the County of Santa Clara Office of Emergency Management. The time is 11:30 p.m. Pacific Gas and Electric (PG&E) has begun the Pu...blic Safety Power Shutoff (PSPS), for areas of Santa Clara County. Your location could be affected and lose power for up to seven days, or power could come back on much sooner, depending on conditions.. PG&E is providing a Customer Resource Center that will have charging stations for phones and plug-in medical devices, drinking water, air conditioning, and other amenities. This will be offered at the Avaya Stadium, at 1123 Coleman Avenue, San Jose 95110 from 8:00 a.m. to 6:00 p.m. every day for the duration of the event. The City of San Jose will also have three resource centers open. Please check their website for more information. For more information, visit http://bit.ly/OEM-PSPS See more

#PSPS UPDATE: Due to changing weather conditions, the shutoff has been delayed and is now expected to begin tonight, October 9 at 8 p.m. and continue throughout... the Red Flag Weather Conditions for up to 24 hours. At this time, Pacific Gas and Electric Company does not know when power will be restored, but the outage could last for up to seven days. To find out if your location is in the affected area, look up your address in the County’s map at http://ow.ly/kbGu50wH4fh. More on what to do during and after a Public Safety Power Shutoff, visit at http://ow.ly/XZs850wH4fg.

The County is holding a news conference to proclaim a local emergency in Santa Clara County in response to the PG&E Public Safety Power Shutoff. The County is providing updates on impacts to Santa Clara County residents.

Please do not call 9-1-1 to report power outages -- we know that this will impact many of our citizens, but please keep our 9-1-1 lines and dispatchers available for those who really need emergency services. We also do not have any information on when the power will be restored, but we will post any updates we have as soon as we have them. Your patience is thoroughly appreciated -- we'll get through this together!

Areas of the County may become impacted by the PG&E power shut-off, and traffic lights will most likely be out of service in the impacted areas. If a traffic signal light is not working, proceed cautiously as if the intersection is controlled by STOP signs in all directions. For updates on power shut off and impacted areas, visit: https://www.pge.com///public-safety-power-shutoff-faq.page

Pacific Gas and Electric Company has released Outage Maps for its potential Public Safety Power Shutoff (PSPS). To see if you could be affected, look up your address here: http://bit.ly/PGE_OutageMap.

The County of Santa Clara Office of Emergency Management is holding their annual Emergency Operational Center exercise here at County Comm, as we serve as their alternate EOC. Today's drill exercises the scenario of an emergency power shut-off, which is very relevant in our world today. Personnel from numerous County agencies divide into functional units such as Management, Finance & Administration, Operations, Logistics, and Planning/Intelligence to condition their readiness for disasters and emergencies. Welcome, OEM! Your efforts in preparedness for keeping our citizens safe is very valued. Office of Emergency Management

Text to 9-1-1 is an incredibly useful advancement in technology which will allow those who are deaf, hard of hearing, have a speech disability or are in a situation where it is not safe for you to call 911 to still reach our dispatchers to get the help that they need. It is not to be used in situations where it is not an emergency and/or you could otherwise speak to a dispatcher.

Our big announcement! Text-to-911 is now available in Santa Clara County!

The National Weather Service has issued a heat advisory for Tuesday 11am through Wednesday at 7pm. Please follow all heat-related safety precautions and visit the following for a list of cooling centers if needed: https://www.sccgov.org//residen/Pages/cooling-centers.aspx

Keep an eye on our social media on Wednesday for a big announcement!

Wildland Task Force from #SCCFD and San José Fire Department has been assigned to the #ReservoirFire, off Calaveras Rd, east of #Milpitas. Follow CAL FIRE for updates.

It's not quite raining cats and dogs, but the first sprinkle of the season is making for some slippery roads. Drive with caution, give yourself extra time to get to your destination, and observe a safe following distance. Stay safe out there!

Congratulations to our Basic Dispatch Academy graduates from class 19-02! We're proud of their success, and excited for them to hit the floor with their new trainers and start helping our community. Interested in seeing if you have what it takes? PM us or watch for our next open recruitment in mid-October!

Task Force 3 has been activated... firefighters from around the South Bay will be heading towards the East Coast in preparation for operations around the impending arrival of Hurricane Dorian. Our thoughts are with everyone traveling to assist and those effected by Dorian.

Informed and prepared are two of the best things you can be during a disaster. Learn more about AlertSCC by watching the short video below.

Tomorrow, Friday 8/30 at 10:00am, Santa Clara County Fire Department will be conducting a focused test of the AlertSCC - Santa Clara County Emergency Alert System. People within the designated area on this photo, and perhaps some adjacent areas can expect to receive a TEST message via text, e-mail or voice call. Again, this is only a test. If you have not yet registered to receive emergency alerts in Santa Clara County, register today at alertscc.com #AlertSCC #SantaClaraCo...unty #EmergencyPreparedness #ReadySetGo #SCCFD See more

Today at County Communications, we celebrated the achievements of our personnel with an Award & Recognition ceremony. With the help of our partner agencies, we honored promotions, milestone years of service and special commendations for those in our County Comm family. Dispatchers are the first person you'll talk to in an emergency but often the last acknowledged, so we appreciate all who attended for taking their time to pay tribute to the lifeline of our community.

**Pizza with a Purpose** Why add to the heat by turning on the stove or oven for dinner tonight? Treat yourself to California Pizza Kitchen to support the family of fallen CHP officer Andre Moye Jr. Bring this flyer to ANY CPK location in California, and 20% of your check will go directly to the family, for both dine-in and takeout. This is a great cause and way to show your support.

Rancho San Antonio has been temporarily closed due to Mountain Lion activity. A mama and her 3 cubs have been roaming the park -- it's so beautiful, can you blame them? We'll post an update as soon as we have further!

HEAT ADVISORY: The US National Weather Service San Francisco Bay Area/Monterey California has issued a Heat Advisory for today until 8 p.m. Third day of hea...t with temperatures once again soaring into the 90s and lower 100s. Check on elderly friends, family and neighbors. Hot weather safety tips for adults, infants, and children, older adults and individuals with chronic medical conditions: http://bit.ly/heat-safety-tips. Cooling Centers: bit.ly/Cooling-Centers #cawx #caheat #StayCool County of Santa Clara OEM See more

VTA Offers Free Rides to Cooling Centers Today: Valley Transportation Authority is offering free rides to cooling centers along VTA routes today, Aug. 14, from ...11 a.m. to 8 p.m. on VTA bus and light rail and is intended to assist some of our most vulnerable populations, primarily the unsheltered and the elderly. Those needing access to cooling centers should simply tell the bus driver or fare inspector that you are on your way to a cooling center and you will be able to ride for free. Cooling Center Locations: bit.ly/Cooling-Centers For trip planning assistance to any of the cooling centers, contact VTA Customer Service at 408-321-2300 or email [email protected]. https://www.vta.org//vta-offers-free-rides-cooling-centers

**It's getting hot in here!** A heat advisory as been issued from Wednesday at 11am through Thursday at 8pm. The Santa Clara Valley will see widespread temperatures in the mid-to-upper 90s with areas reaching the low-100s. Take all proper precautions! Drink more water than usual; wear light-colored clothing and a hat; cooling centers will be available throughout the County if needed.