Liberty Utilities

We have a reported power outage in South Lake Tahoe, area of Washington Ave/Ruth Ave. Crews are working to restore power. Visit https://california.libertyutilities.com///outages-map.html for updates.

Income eligible households who have been financially impacted by COVID-19 and need help with unpaid rent and utilities can now check eligibility and apply at HousingIsKey.com or call 833-430-2122.

Liberty invests to help the community accomplish its renewable energy goals, while offering some of the lowest rates in the state. Nearly all of the energy used by customers during the day in spring, summer and fall is generated from the sun. #Eco #ForTheFuture

We are currently experiencing a power outage in the N. Horseshoe Trail, Bella Visa Dr. and Delleker area. No estimated restoration time is currently available.

Reports of an outage in the Truckee area. Estimated time of restoration is not yet available.

Multiple crews are still actively investigating the cause of the Portola outage. If anyone heard a loud noise or saw any sparks or bright light at the start of the outage please let us know. Thank you for your patience

Crews continue to work the power outage in Portola but have not yet been able to identify the issue. We will post updates as they are available.

Liberty will host a virtual workshop on Wednesday, December 2 at 7 pm to provide information about service reliability and plans and progress being made to improve your electric service. Register to attend the meeting here: https://bit.ly/37gO9Gw

Portola outage update - Portola. Power restoration did not hold, troubleman is still working to isolate the issue.

Power Outage Update - Portola. Power has been restored to all customers.

Reports of an outage in Portola. Troubleman is patrolling the area. No estimated time of restoration available yet.

Energy conservation advice from Breanna, our energy efficiency expert! #TipTuesday To learn more about our programs, visit: https://bit.ly/3cRYo6x

Our wildfire mitigation infrastructure upgrades continue in Emerald Bay! We recently flew in new poles by helicopter as a part of our ongoing project to install covered conductor. The steep slopes and wetlands of the project terrain would make it difficult to contain a fire in this area due to access issues. This project shows just how we can accomplish wildfire mitigation work in non-accessible areas!

Liberty Utilities strives to provide reliable service, but emergencies can happen at any time. Call our Customer Service Department to report a service-related emergency and one of our representatives will help you.

Small changes can = BIG savings on your electric bill. Here are a couple things you can do to conserve electricity:

Have you checked your fridge’s temperature in a while? In order to be efficient, set your fridge around 35 degrees, and your freezer to around -1 degrees.

As part of our dedication to the safety & security of our customers, we monitor fire & weather conditions 24/7/365 & will provide updates in case of an emergency. Make sure your contact information is up to date so you can receive emergency alerts here: https://bit.ly/3g93k7W.

All affected South Lake Tahoe customers have been restored as of 9:05 this evening.