Cloud Tech Gurus

We hosted a demo of a revolutionary Conversational Automation and RPA platform (Krista) last week and the audience was blown away. Why? In the demo of Krista, we watched a call center agent field a call, authenticate the caller, interface with data from a CRM, access a product and price book, perform product performance calculations, generate and send a quote, and schedule the agent’s own PTO - all without leaving the simple texting interface of Krista. Imagine how that typ...e of efficiency and ease of agent use could impact your operating budget, reduce your agent onboarding and training costs all while improving the service to your customers. We know that nearly 3 out of 4 (73%) call centers plan to invest in Robotic Process Automation tools this year and at Cloud Tech Gurus, we feel that 99% of those would benefit from Krista. Krista is remarkably simple to set up and get your agents using to see improved operations & agent performance. You can access the recorded Krista demo at www.cloudtechgurus.com/krista Simply scroll to the bottom of the page, fill out the form and the demo recording will begin to play. #automation #rpa #ai #chatbots

Is there a better way to source technology besides Google Searches, pay-to-play industry reports and review sites where the vendors get all their employees to write reviews which skews their grading? Yes there is. Check out our overview on a better, more effective way to source technology. https://drive.google.com/open #sourcing #procurement #technology

Cloud Tech Gurus is hosting a private demo today for our Agents and Advisors for one of our new, and very disruptive Suppliers who has built a "Hiring" technology that virtually guarantees hiring better candidates, with better performance and longer job tenures. Their solution increases job performance (30% average) and decreases employee turnover (50% average). We've decided to not limit this demo to just our partners but to extend it to HR and Talent Acquisition professiona...ls who might like to see it. The demo is today at 12pm Pacific. I invite you to register for the demo and even if you cannot attend, I'll send you the recording later today or tomorrow. Here is the link to register: https://lnkd.in/dyGQQgP #hiringsolutions #talentacquisitionmanager #attrition #humanressources

Are you buying and shipping laptops to your remote agents? If so, what is it costing your company for the equipment purchase, device configuration and shipping? What % of equipment never gets returned and what does that cost? Cloud Tech Gurus is excited to announce a partnership with a next-generation provider of secure, compliant BYOD (bring your own device) solutions, enabling agents to work at home using personal devices. This dramatically cuts the cost of capital expendit...ure on new device spend, and operational costs in both ongoing device management and logistics. Furthermore, with secure BYOD, there is no need to deliver devices to work at home agents or retrieve devices when they leave. Contact Cloud Tech Gurus to learn more at 951-600-9370 or email [email protected] #byod #remoteworkforce #workfromhome #virtualagent #bpo

When recruiting and hiring new employees, how frequently do they wash out because they did not end up being right for the role? Do you wish you could increase the number of employees hired that are perfect for their roles and who will have a long tenure with your company? Cloud Tech Gurus is excited to announce our partnership with the world’s most accurate hiring software. They help companies hire the right person for every job. They increase job performance (30% average) an...d decrease employee turnover (24% average). In essence, their solution enables you to identify the candidates who will stay longer.before you even hire them. Our partner identifies what attributes bring success into each job role and measure applicants for those traits, so businesses can hire more employees who thrive naturally. Their closed-loop feedback system connects pre-hire data with post-hire outcomes, so you’ll always be getting smarter about who and how you hire. Contact Cloud Tech Gurus to learn more today. Cloud Tech Gurus - [email protected] - 951-600-9370 #HR #HRTech #hiring #recruiting

Join Cloud Tech Gurus for "NexGen Solutions for Doubling Your Sales" - Free Webinar Why attend? With the pandemic putting an end to trade shows, many are left scratching their heads wondering how to generate qualified leads, build their sales pipeline, close new sales and create revenue growth.... Cloud Tech Gurus is hosting a webinar on February 16th to showcase next-generation solutions for doubling your sales in 2021. Thanks to the evolution of new technology, AI and new disruptive solutions, the pandemic doesn’t need to keep your business from growing exponentially. The webinar will feature speakers from four companies that can help you revolutionize your sales growth. When: February 16th from 11am - 1pm Pacific Cost: Free Details and Registration: https://lnkd.in/eRidxdq

We are proud to partner with Cirrus! Protect your organization from data breaches and improve your card payment security. Contact us today for a demo! https://www.cloudtechgurus.com/cirruslinkpayplus

Cloud Tech Gurus is proud to be an Authorized Partner with KraftABot, who has created a "no-code", drag-and-drop RPA solution designed for small and medium companies and business process outsourcers. It's easy to set-up, implement, and manage, with a price point that is a fraction of the cost of other RPA solutions. Contact us for a demo today! https://www.cloudtechgurus.com/kraftabot

Understanding the overall health of your contact center and where you need to focus to improve CX, people and cost performance is really tough. Cloud Tech Gurus is proud to partner with Operative Intelligence, a company that provides the 1st Root Cause Insights Platform for Inbound Contact Centers. Contact us today for a demo! https://www.cloudtechgurus.com/oi

Engage, Retain, and Empower Your Employees! We searched high and low to find a vendor partner that provides a solution for supervisors that creates continuous and uninterrupted feedback with their call center agents, ensuring that each member of the contact center team continues to improve their performance while also developing new skills. Contact us today for a demo! https://www.cloudtechgurus.com/ngn-insights

Could a language proficiency analysis help you to hire better agents? Break Down Language Barriers and Hire Better-Qualified Candidates Using AI Technology! We are proud to partner with a vendor who has developed a fully-automated and adaptive language assessment engine that provides accurate and immediate reports in English and several other languages.... This solution is beneficial to a variety of industries: Corporate HR - Hire and retain the best talent by standardizing the screening process Contact Centers - Decrease turnover by hiring better-qualified employees more quickly Academia - Place students quickly and accurately by replacing in-person interviews with automated adaptive language testing Language Companies - Attract and retain more customers through accurate placement and progress tracking Other benefits? Streamline the language screening process Improve customer satisfaction scores Reduce turnover Increase your bottom line Contact us today to find out more or visit: https://bit.ly/30N1hk4

Massive Growth in Robotic Process Automation in Finance Market Set to Witness Huge Growth by 2026 https://thedailychronicle.in//massive-growth-in-robotic-p/ Need help sourcing the best RPA vendor for your business? Reach out to Cloud Tech Gurus, your technology matchmaker.

AI is dominating the workforce. Are you prepared? If not, we are proud to have a partner vendor who: Tracks AI accuracy and Automates Recurring Tasks and help you Respond and Engage with Key Clients to keep a High-End Experience. Contact us today for a demo! www.CloudTechGurus.com

Don't let language be a barrier for your business! Get real-time translation solutions in more than 100 languages. Contact us today for a demo! www.CloudTechGurus.com

We will never forget! #September11

3 "Must Have" Technologies for Contact Centers with At-Home Agents https://www.cloudtechgurus.com//3-must-have-technologies-f

We are proud to partner with a business that offers workspace monitoring packages to meet every threat and productivity challenge for on-premise and remote Work from Anywhere. Contact us today to see how we can help you get the best workspace monitoring solutions! www.CloudTechGurus.com

Have a happy and safe Labor Day weekend!

If you have ever asked yourself, Why does it take so long to find a bi-lingual candidate who actually speaks to the proficiency level they say they do? OR I wish I didn’t have to personally interview every job candidate to assess their language proficiency. Cloud Tech Gurus has a partner with a fully automated AI-powered language assessment that is able to diagnose everybody’s speaking ability at a fraction of the cost with an immediate score.... Reach out for details or click the link below to request more information: https://cloudtechgurus.agilecrm.com/forms/6730012554231808 #languageservices #contactcenter #bpo

Interesting debate on on-premise vs. cloud-based contact centers and how we are moving forward during this pandemic. If you have questions on how to integrate your current solutions and build on them, contact us today! TechTarget Infrastructure https://searchunifiedcommunications.techtarget.com//On-pre