Wisp

We are on the agenda for the Fountain Valley City Council this Tuesday at 6:00 pm. at City Hall. This is a public hearing which will result in the growth or death of this internet service option in Southern California. Come out and support us!

Happy to see Elizabeth Do RE team having their Grand Opening in Fountain Valley tonight! Glad we are able to provide them with high quality Internet Service. Welcome to the neighborhood!!!

The stars were very bright on Tuesday night at City Hall!.. And boy, were they heard loud and clear. Over 50 business owners and residents of Fountain Valley expressed a unanimous appeal to the Council to approve our conditional use permit. For those who haven't seen it before, here is an up close glimpse of the Wisp Tower late on Tuesday night lit up by the backdrop of Orion's Belt.... It seems that we'll be waiting another full moon for what we hope will be a perfect alignment while the powers that be spin their course. We look forward to continuing to serve this nice place while delivering stellar service.

WISP customers assemble! Don't be fooled though; each of these antennas are getting dedicated high speed synchronous bandwidth. One of them was slightly loose and needed an adjustment after the high winds. Help is always available.

Fountain Valley Bodyworks you rescue us when we crash our cars, we heard your internet crashed! Let us know if you'd like us to setup high speed internet today.

Yesterdays Planning Commission meeting was a resounding success and we owe it all to you! Despite the challenge set by the city requirements, we demonstrated that our antenna is 92% concealed from public right-of-way but moreover, because of your support we we're able to establish a permit and variance needed to continue to operate WISP in Fountain Valley. The letters, participation and counts of subscribers made a substantial difference in gaining unanimous approval. We u...nderstand that this was the most lively and longest hearing any of the Commissioners have seen in over 5 years. We'd especially like to thank the following for their support and testimony: Kene Panas, Paula Moss, Dan Hoppy, Dan Madden from Silky Sullivan's Restaurant & Irish Pub, Warren, John Dr-Warren Chiropractor Health Center, Sasha Chavez, Wallace Rodecker, Gary Sahagen, Laurie Childress, Robert and Joanne Kleppe, Viviana Lemus, Michael Ramirez, Peggy Tabas, John Somers, Chris Fullerton, Paulo Santos, Gary Foreman of Fountain Bowl, Mary K. Parsons, Steven Schwartz, Alan Marcum and Glenn Grandis. We look forward to our continued commitment to the community and thank you for your loyalty.

When we created WISP nearly two years ago we did so because of many of you, the businesses and residents in and around FV that are unhappy with the lack of options for internet. Our market is essentially monopolized by a single cable company, worse yet, most businesses suffer with copper wire DSL at a blazing 1.5mbps (on a good day)! Having spent quite a bit establishing our own network and broadband connectivity, we decided to provide a cost-effective way to share it with o...ur neighbors. We've been warmly received by the community and really enjoy sharing our commitment to provide affordable, no-nonsense fast, clean internet and phone services. WISP is applying for city permits to maintain our wireless internet service. We are on the Fountain Valley planning commission agenda at City Hall THIS *Wednesday, October 10th @ 6PM*. It would be great to have your presence to show support for keeping our nice and affordable service in our nice place to live! -David Rodecker

This morning Fountain Valley experienced rolling power outages. Normally this would not cause a disruption as we have backup systems in place; however the nature of the up/down surges surged our equipment. Our technicians responded and were able to immediately replace hardware to mitigate the issue. At this point all systems are operational. During the outage period our primary phone number was also not available. Although we did speak with several customers through alte...rnate communication channels, please note that we keep our Twitter channel (https://twitter.com/wispnet) updated with emergency messages. We understand disruption of service is not acceptable and are working to prevent such events in the future as well as provide better communication to you. We sincerely apologize for this incident. Please let us know if you have further questions and don't hesitate to ask if there is anything else we can do for you at this time.

Visiting Hallmark today for last minute cards. We installed internet for them a few months back along with the Post Office in back. Doreen came out and gave me a hug saying she was so happy to have WISP for her internet always working so fast. She said that she was so happy she even gave me a hug... twice! #100pctCustomerSuccess

Happy to welcome the latest high speed internet customers to Fountain Valley: Blaze Pizza and Wingstop. Wishing them the best of luck on their Grand opening!