SuccessHacker

If a Customer Success Manager hasn’t sharpened their listening skills, they might miss crucial information from their client, from big-picture items, to important details. Get tips for brushing up your listening skills https://succshac.kr/3tq904p #CustomerSuccess

Want a CCSM Level 1 Certification and want it now? Check out our CPD-accredited #CustomerSuccess Certification Bootcamps for a 3-day, instructor-led online program starting Feb 22. Sign up today! https://succshac.kr/2MIp3KA

Taking a consultative approach with customers really helps uncover what customers' true goals and objectives are, and chart a course towards achieving their desired outcomes. Read the full article: https://succshac.kr/3nPhwXt... #CustomerSuccess

Have you gotten in on the deal for the SuccessTRAINING All Access bundle? All 4 levels of our Certified Customer Success Manager (CCSM) training programs have been accredited by the world’s leading Continuing Professional Development accreditor, The CPD Certification Service, and we're celebrating by offering $150 off of our SuccessTRAINING All Access bundle! Use code ACCREDIT-150 when you enroll by February 28, 2021: https://succshac.kr/3tLiDL0.

Tired of hearing that you aren’t strategic enough? It's time to level up your CSM skills and upgrade with the CCSM Level 3 SuccessCOACHING program starting next Thursday, February 18. Get full details and enroll now to save your spot: https://succshac.kr/2Z67PJl

To celebrate National Career Development month, we are offering a special bundle of two of our best Customer Success career development training programs for one low price. Because we believe in the power of continuing professional education to move your career forward, we put together a bundle of our Solo CCSM Level 1 and CCSM Level 2 online training. Normally, those two programs would be nearly $500, but in November you can get them both for only $249! There is no better... deal available for training to uplevel your #CustomerSuccess skills and get two industry-recognized certifications. This on-demand training bundle gives you all the foundational skills and advanced practices you need to move ahead in your Customer Success career. Get the #NationalCareerDevelopmentMonth deal now: https://succshac.kr/3k4nXDt

If you're trying to scale by just throwing CSMs at it, you're going to get to the point where everyone is doing one-off things and everyone is inundated. Watch the Moments of Truth video clip: Structuring Your Customer Team for Efficiency and Scale https://succshac.kr/3o9o2ca... #MomentsOfTruth #CustomerSuccess

Sign up for our PledgeONE Impact program so you can offer a no-cost option to access our quality #CustomerSuccess training and certification programs to share with your employees. To offer this help to your employees, fill out the application today! https://succshac.kr/32fCV3u

As companies focus on retention of their current customers, the hiring for Customer Success Managers is continuing to show strong signs of growth. Read more https://succshac.kr/2T9lGM6 #CustomerSuccess

Front unifies all of your different ways to communicate with your customers into a single app and to give you metrics on those communications. Read the full review https://succshac.kr/3dNTgAG #AppsForSuccess #CustomerSuccess

If you'd like to help Customer Success Management MBA students develop the skills, attitudes, and perspectives needed to become trusted advisors and effective business analysts, we’d like to hear from you. Learn more https://succshac.kr/2H3MwTl #CustomerSuccess

Our next Outcome-Based Selling Bootcamp will be held November 16-17. It's designed for #CustomerSuccess and #AccountManagement pros who want to expand accounts without affecting customer relationships. Use code SELLING-100 for $100 off: https://succshac.kr/2HLuupa

A little-discussed component to customer communications may actually play a massive role in competency as a CSM: a Customer Success Manager’s listening skills. Read the full article: A CSM’s Guide to Active Listening Skills https://succshac.kr/35DNNsw... #CustomerSuccess

Our next live CSM Mastermind session is coming up on Wednesday, November 18. Our panel of #CustomerSuccess pros will discuss the topic of Career Paths in Customer Success. Learn how to succeed in this relatively new career field. Register and save your spot: https://succshac.kr/2I8nNNP

Though it may at first seem obvious where your employees need more training, make sure to take a measured approach to determining where your time and money should be spent. https://succshac.kr/31lCenR #CustomerSuccess

November is National Career Development Month! To celebrate, we are offering a remarkable deal: access two of our best Customer Success career development training programs for one low price. Because we believe in the power of continuing professional education to move your career forward, we put together a special bundle of our Solo CCSM Level 1 and CCSM Level 2 online training. Normally, those two programs would be nearly $500, but in November you can get them both for only... $249! There is no better deal available for training to uplevel your #CustomerSuccess skills and get two industry-recognized certifications. This on-demand training bundle gives you all the foundational skills and advanced practices you need to move ahead in your Customer Success career. With this bundle, you get: - CCSM Levels 1 & 2 Curriculum - CCSM Levels 1 & 2 Certifications - 24 Courses - 1,141 mins of video - 51 Learning Checkpoints - 24 Course Workbooks - 13 Real-world exercises - 31+ Downloadable Resources This deal is only available in November, so act fast. Get this #NationalCareerDevelopmentMonth deal now: https://succshac.kr/3kX5nyn

How has your military experience impacted your execution of Customer Success? Watch what Gavin Cummings shared with host Andrew Marks during his Moments of Truth interview. https://succshac.kr/32UrNcK #MomentsOfTruth #CustomerSuccess

How do you go about growing leaders in your organization? Watch this Moments of Truth video clip for advice https://succshac.kr/37Ofp12 #MomentsOfTruth #CustomerSuccess