Robert Reyes

POSITION SUMMARY The Epic Analyst serves as a liaison between end-users, project team members, and other Information Management resources while providing exemplary customer service and Epic application support in assigned Epic module. They provide onsite go-live support, upgrade support, and ongoing application support and optimization. In addition, they work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing workflows, and synthesizing key messages. The EPIC Systems Analyst must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. MAJOR RESPONSIBILITIES Develop, test, implement, support, and maintain Epic assigned applications

Must be able to communicate clearly and effectively when answering phones, ability to read and write English Preferred Qualifications EXPERIENCE: One year trade or previous experience in a related field Summary of Major Function Performs a variety of cleaning tasks to maintain the hospital environment in a sanitary, attractive and orderly condition that meets the needs of our customers. Aide I function performs actual duties 100% of the time. May perform other duties as assigned. EDUCATION: High school diploma or equivalent

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