NorCal Home Systems
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General Information
Locality: Concord, California
Phone: +1 877-828-5582
Address: 4085 Nelson Ave 94520 Concord, CA, US
Website: www.norcalhomesystems.com
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SHELTER-IN-PLACE UPDATE UPDATED: 04/01/2020 Dear Customers,... We want to assure you that we take the health and well-being of our community, customers, and employees very seriously. Like you, we're closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic. Status of Operations as of 04/01/2020 To help prevent the spread of COVID-19, we will practice social distancing. The local governments have mandated the shelter-in-place remain active until at least May 1st. As of yesterday, several counties throughout the Bay Area no longer are viewing solar as an "essential service". This has impacted customers in the following areas below: Production - At this time we are unable to perform any onsite services unless they are considered emergencies (i.e. roof leak or electrical hazard). If you have a service that fits within this category please contact us at 877-828-5582 or email us at [email protected] as we are actively monitoring both voicemails and emails from home (Please note our voicemail message is outdated and to please disregard). All other services will resume as soon as the shelter-in-place has been lifted, or if the guidance rules change. For customers that have already passed inspection and are waiting to have their solar systems turned on, we are still processing these NEM's through PG&E. However, we are working with an incredibly limited staff so please expect timelines to be delayed. Sales - We are happy to announce that we are now providing 100% online Solar and Energy Storage consultations! So if you're an existing solar customer looking to add a battery or more panels, we can provide you an estimate 100% online now. To schedule an online appointment with one of our energy specialist, please visit us at https://www.norcalhomesystems.com/appointments. We also wanted to take a brief moment to thank all of our customers. Many of you are going through a very hard time right now, and you have been so patient with us throughout this ordeal. Our staff truly appreciates all the kindness you have shown us. We value your business, but most importantly we value you and our community. We are all in this together. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed. For more information about COVD-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at cdc.gov or your local health department's website.
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A message about Coronavirus from NorCal Home Systems
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