Navedas

#cxdesign #cctr #contactcenters #contactcenterworld #contactcentermemes #cx #cxpro #customerjourney #cxnews #womenincxcommunity #nps #csat #empathy

#cxpa #cxdesign #customerjourney #cxnews #csat #womenincxcommunity #empathymatters #cctr #qa #customerservicememes #customerexperiencestrategy

#cctr #cxpa #csat #cxpro #customerexperiencestrategy #cxnews

Happy New Year! #CCTR #CSAT #customerservice #customerexperiences #custsatisfaction #cxpro #cx #zendesk #zendesksolutions #zendesksolutionprovider #agentexperience #bekind

#cctr #cx #customercontact #contactcenter #cxpa #zendesk #zendeskpartners #customerservice #customerserviceproblems

#CX #CCTR #empathy #CXP #CSAT

Happy Thanksgiving from all of us at Navedas!

Happy Halloween!

https://www.navedas.com/when-customers-feel-the-fear-of-fe/ Do you have a story about a customer service feedback that made you feel sorry for the worker?

https://www.navedas.com/face-the-changes-in-cx-and-ex-in-c/ #CSAT #Custserv #CC #CX #EX #contactcenter

#empathy #blacklivesmatter #beanally #enough

Help your agents from anywhere. #WFH #Customerservice #CCTR #contactcenter #CX

Humans and AI working together: https://www.forbes.com//is-augmented-intelligence-the-be/

https://www.navedas.com/supporting-students-small-business/ #CSATAI #WFH #remotework #CustomerService

The future is ever changing. From our previous blog "Futurism: concern with events and trends of the future, or which anticipate the future. http://ow.ly/oKZp50zd8Wn How do you think current events will shape the future of customer service? #CustomerService #CX #Futurism #CSATAI

https://hbr.org//supporting-customer-service-through-the-c #CustomerService #coronavirus #WFH

We've all been tossed about by the current crisis needing to make hard choices and swift changes. From students to individual workers to businesses, everyone has had to adjust.: "Mailchimp, VitalSource and monday.com Supporting Students And Small Businesses During Coronavirus" https://www.navedas.com/supporting-students-small-business/ #CustomerService #Students #coronavirus #WFH #remotework #smallbusinesses

Airbnb is stepping up for responders: https://news.airbnb.com/hosts-offer-100000-places-to-stay-/ #contactcenter #zendesk

Now is a key time to review your company FAQ. Make sure your customers know how you are handling the current challenges, how they may be changing your business and give them easy to find answers to common questions, which will ease your service burden and customer wait time. #CX #FAQ https://www.navedas.com/the-faq-has-evolved-a-powerful-cus/

QA, CX And EX For Your Remote Customer Service Team - We Can Help https://www.navedas.com/qa-cx-and-ex-for-your-remote-custo/ #WFH #customerservice #CX #QA

How has your business been adapting and improving? From Forbes : https://www.forbes.com//will-coronavirus-improve-custome/ #MondayMotivation #adapt #CSATAI #CustServ

Everyone is tense right now. For management, knowing when to step in can help both sides of the interaction so you can keep your knowledgeable, hard working agents and your valued customers supported. #CustomerService #AI #CCTR