Grubtools

Can mobile technology help the restaurant and retail industry? Consider a 2019 Pew Research Survey showing that 94% of adults aged 18-29 in the United States own a smartphone. Also, 89% of smartphone users are 30-49 years old. If restaurants, cafes, or retail companies want to reach their target demographics, they must connect with them through the devices they use the most: their smartphones. ... The same survey showed that 49% of Users prefer a digital restaurant receipt to a paper receipt. While there are many more, here are the top six reasons mobile technology is worth the effort. 1, Ability to Offer Mobile Online Ordering - According to Facebook's restaurant report, digital channel sales are on pace to reach 30% of total sales for U.S. restaurants by 2025. Additionally, 60% of U.S. consumers already order delivery or takeout once a week. 2. Increased Visibility - Brands can use mobile technology to know when guests are in or around different locations. Marketing specials, upselling, or encouraging guests to visit again are also productive uses of mobile technology. 3. Increased Profits - Surveys have shown that customers who use traditional loyalty programs total about 12%, but when they had the chance to pay from a smartphone, that increased to 18-28%. When customers had the additional option to order online, that number increased to 15-35% 4. Improved Customer Loyalty - In this digital day and age, tech has influenced just about every industry and business practice imaginable. Customer loyalty is no exception. From digital reward point trackers to custom-branded loyalty apps; customer loyalty programs of all kinds are the most accessible they’ve ever been thanks to the continuous boom in technology. 5. More Efficient Business Operations - Mobile orders create more efficiency in a variety of ways. Orders made online bring in more customers in less time than processing transactions on-site. Online orders improve customer satisfaction and reduce errors and wasted products. Thanks to mobile ordering online, it's easier than ever to acquire customer data to increase their loyalty. 6. Offer Your Own Customized Restaurant App - Boost your restaurant brand and customer engagement. Brand awareness is an essential component of any marketing strategy. Better payment processing. Increase your bookings. Build loyalty. An effective way to get customer feedback. Online ordering and pre-ordering.

Every restaurant is unique and has different needs. If you’re new to online ordering or are utilizing third-party delivery apps, you are probably used to the headaches caused by managing multiple tablets and systems. Have you considered Integrating your online ordering system? We have broken down just 8 of the many benefits of online ordering integration.... 1. Integrates with Your POS System 2. Enhanced Customer Insights 3. Built-in loyalty program 4. No costly fees 5. Improves kitchen workflow 6. Better visibility across platforms 7. A smoother online experience for customers 8. Reduces costs associated with managing multiple platforms This is a short list of the many benefits of integration. Give us a visit and see how integrating your online ordering systems can help your restaurant.

How Restaurant Technology Can Help You Reopen and Adapt to COVID-19. Almost exactly a year into the COVID-19 pandemic, it’s overwhelmingly clear that no restaurant will come out of this completely unscathed. With the restaurant industry expected to to have lost up to $240 billion in 2020, many restaurateurs have discovered that their old business model just hasn't worked in a COVID-19 world. COVID-19 has radically changed consumer behavior and restaurants have had no choice b...ut to adopt technology that improves safety and economic viability. In the past few years, online ordering has become incredibly popular. In fact, studies indicate that in 2020 up to 85% of Full service restaurants used at least one online ordering platform, allowing customers to place an order for takeout or delivery directly through the restaurant’s website, their own app, or a third-party app. This can be done on mobile or on a desktop no phone call required. Consider adding online ordering and customized technology to your suite of restaurant tools. Grubtools offers commission free online ordering, customized restaurant apps, POS integration, and marketing tools that will allow you to leverage technology to increase your profits. Give us a visit and speak to a specialist: www.grubtools.com/contact-us