Eckerd Connects SLO

When the going gets tough, the tough reinvent. Start your reinvention at this event! A great big thank you to City of San Luis Obispo Government for the generous grant! https://eckerd.org/workfo.../programs/eckerd-org-slo/events/

Hiring Spotlight Event!

APPLY FOR THIS POSITION DIRECTLY: https://recruiting.paylocity.com/Recruiting//Details/496592 Guest Services Agent, you are customer-service-oriented individua...l who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property’s front office in this dynamic work environment. The Guest Services Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks. Responsibilities of the Ideal Candidate: - Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience. - Uphold friendly, courteous telephone service and interactions with guests and fellow employees. - Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests. - Preserve the security and privacy of guest rooms and administrative keys. - Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs. - Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients. - Receive and send guest and hotel mail, packages, and facile transmissions. - Maximize revenues through sales strategy and outstanding customer service. - Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding. - Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information. - Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations. - Sustain the safety of the property through risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures. - Following safety procedures as your role is defined. Experience and Education: - At least 1 year of Hospitality Related Experience

Eckerd Connects/AJCC is excited to be hosting this free community event! Register today! Space is limited! https://slotoolkit.eventbrite.com

Meet Allison Schiavo the Area Manager of SLO WIOA Adult and Youth programs. Dedicated professional leading staff and helping our SLO community for 10+ years!