Customer Zen

Great post! Edelman’s Trust Barometer: You Can’t Ignore Social Media Anymore http://shar.es/YY7A1 via @vocus

Customers will remember how you made them feel and what you did to make them feel that way! http://ow.ly/hhm2v

You Don't Have to Be a High-End Firm to Offer High-End Customer Service http://ow.ly/hhlSk

More great tips here! 20 Tricks of the Trade to Develop Superior Customer Service http://ow.ly/heNGt

5 Phrases Guaranteed to Boost Your Customer Service http://ow.ly/heNWG

Excellent! 15 Customer Retention Strategies that Work http://ow.ly/heNyZ

Great tips! 4 Stages of Growing a Successful Customer Service Team http://ow.ly/heMXt

Emotion is at the Heart of Effective Customer Service http://ow.ly/hcTlF

Growth Strategies | To Get Big, You've Got to Start Small http://ow.ly/hcTeW

How to Define the Mobile Customer Experience http://ow.ly/hcSjZ

Great story! "How to Build Your Own Customer Service Hero Story" http://ow.ly/h8O4C via Parature

11 Essential Tips to Writing the Ultimate Customer Service Tutorial http://ow.ly/h8NVB