CAL Insurance & Associates, Inc.

Hot Seat with Yana Nemirovskaya Let’s get the business questions out of the way first. What do you specifically do? ... As an Account Manager, I am responsible for the day-to-day account management of existing commercial accounts as well as assisting the Account Executive. What is the biggest compliment a client could give you? Thank you so much for your excellent service. You have exceeded my expectations. OK, now let’s have our friends & clients get to know you a little better. What was your favorite TV show when you were a kid? Beverly Hills, 90210 What song have you completely memorized? It’s a Beautiful Life What is the best single day on the calendar? My Birthday

Hot Seat with Aletha Coffey Let’s get the business questions out of the way first.... What do you specifically do? As an Account Manager, I provide my commercial clients with insurance solutions for their business needs and assist my Account Executives with their accounts. What is the biggest compliment a client could give you? When they tell me, I have explained their coverages so that they can understand them better. OK, now let’s have our friends & clients get to know you a little better. What was your favorite TV show when you were a kid? Saved by the Bell What song have you completely memorized? Too many to name! I love music. What is the best single day on the calendar? The day after a presidential election. All of the campaign adds end.

Hello to CAL Clients & Friends: Please check out the final part in our 3 part series titled Then Benefits of a Social Media Policy and What to Include". ________________________________________ Social Media is Risky for Your Company and Your Employees: The Benefits of a Workplace Social Media Policy and What to Include... A 3-Part Series by Pryme Group Part 3 The Benefits of a Social Media Policy and What to Include As an employee of your company, your staff have both rights and responsibilities. A workplace social media policy is essential in helping your employees understand proper social media etiquette as an employee of your company. Social media can negatively or positively impact your business in many areas including: Communications and crisis management Marketing and advertising Customer service Data privacy and information security including cybersecurity Risk and compliance For employers, a workplace social media policy will help clarify employees’ responsibilities in these areas and help lower the risks associated with your employees’ use of social media. Without a clear policy, it’s difficult to hold employees accountable for their actions, or comply with all industry laws and regulations. A well-written social media policy can also demonstrate due diligence and provide evidence in cases of employee, vendor or client lawsuits or claims. A written policy should describe a company's expectations of its employees use of social media, both personally and professionally. For employees, a written social media policy is valuable in providing guidance for their behavior and activities on social media. A workplace social media policy is especially helpful for differentiating between an employee's personal use of social media and any work-related use. A written policy can also be useful in helping employees to support and align with the company's goals. A workplace social media policy should at a minimum include the following: Include a description of who the policy applies to Have a glossary of terms to help establish common terminology Use a Frequently Asked Questions section to provide answers to common questions Establish requirements on expected behavior by employees Clarify boundaries between employees’ personal and professional use of social media Describe any employee monitoring processes Outline the consequences of employee non-conformance to the policy Comply with industry, state, federal and other applicable laws and regulations A well-written workplace social media policy can save your company time and money in the long run - as well as its hard-earned reputation, by mitigating the risks inherent in your employees’ use of social media. ________________________________________ For more information on social media policies and governance, please visit Pryme Group’s website or contact the Pryme team at [email protected]