Vivacare

"Part of the challenge with communication in healthcare is not merely the time in which decisions need to be acted upon, and the potential impact of those decisions, but also the number of parties involved in the communication process." http://ed.gr/cqhb7

60% of Patients Interested in Using Digital Communication Tools http://ed.gr/cobmk

4 ways to improve your online reputation 1) Set up review alerts When you claim your listings at a reviews site, some will automatically email you when new reviews are posted. Make sure at least one person in your office is responsible for keeping track of these emails.... 2) Register for Google alerts Google alerts are free (http://google.com/alerts). Set them up to email you any time new information is published about yourself or your practice. 3) Ensure information is up to date Set a reminder for slow periods (e.g., the deductible reset in January or summer) and divide up the work of checking directories and checking online reputation. 4) Invest in reputation management software Reputation management software tools are easy to implement. Besides making it much easier to ask patients for new reviews, most offer other bells and whistles (e.g., text reminders), and often give you updates when new reviews are posted on key sites. http://ed.gr/cqhb9

"A lot of the workforce are now familiar with mobile apps, and the familiarity of these type of mobile apps make them something the staff will want to use." http://ed.gr/cqhb8

"Simply investing in a secure, accessible patient portal available via a mobile device is an easy way for healthcare organizations to boost patient engagement and satisfaction." http://ed.gr/cqhcd