Selling Points Design

Take away, never post anything on social media you wouldn't say directly to the party you are addressing in the middle of a crowded room filled with people you don't know who are listening to you!

We do a lot of talking about how staff should behave but here are some interesting and amusing tips about good customer behavior. Writer must be a sushi lover!

http://thelosangelesbeat.com//offbeat-l-a-the-oldest-surv/. Fun article!

http://la.eater.com//twains-restaurant-studio-city-the-shu I hope whoever owns Twains comes to the realization that they don't need to destroy the classic style, they just need to bring in a restaurant that can deliver on this style,

I have eaten at many of these, some many times.This would be a fun expedition to go and try some of these LA classics while we still have them around. Margaritas at El Cholo anyone?

Just executed a really fun photo shoot last Thursday with the master photographer, Ed Ouellette. 20 great K-12 students from iLEAD Schools, over 30 different groupings, 1,100 images captured, 120 heroes selected. And we still had time to practice our Jazz hands!

Great discussion on mentoring from some good friends of my good friends at Vertical Marketing Network and an opportunity to tell my own little mentoring tale in reply!

Well written and informative article about the new renaissance in couponing in the digital age. Only one problem, no coupon to redeem at the end of the article!!

I mean really, haven't these folks heard of the internets! This was a bad idea on so many levels that it's hard to even fathom what they were thinking when they decided this needed to be produced.

As we get more involved in "Customer Relationship Management" as it relates to social media, we are discovering some interesting things with our restaurant clients. We get much more engagement with posts concerning "people and personalities" than we do with "product and promotions". I think as marketers, we had best recognize and accept that social networks are not "marketing tools" in any traditional sense. We need to very careful in directing our clients to avoid overt "selling" on social media. Good lasting relationships take time, care and honesty to build. Friends don't like being "worked" by their friends!

Some good, concise insights on the proper care and feeding of your social media. #1 take-away for me; wherever you plant your social flag, you have to make sure you are committed to keeping the channels active. #2- Discounting is a dangerous path, discounting is not the same as loyalty.

If you are lucky enough to find yourself down by the coast this weekend you should pay a visit to Le Cellier Restaurant Wine Bar in Marian Del Rey. An eclectic array of tasty dishes on a constantly evolving menu and world class wine selection served in a casual beach bistro setting make this a great dining choice to cap off a day at the beach. Say hello to Mark and Addie and tell them I recommended a visit!

Looking for a good channel for delivering online coupons for my restaurant accounts other than Groupon. Any friends out there that have had a good digital coupon/restaurant experience they would like to share?