Rezolve.AI

Industry statistics show that only 20% of tickets are created by employees bygoing to the ticketing system. Over 80% of the time, employees instead call and email the service desk. Rezolve.ai recognized all these issues and has built an entirely different approach to address them. The tickets created by Rezolve.ai are called Smart tickets - as these often have all the information that a human agent needs to resolve the issues. Now the human agents do not have to go back a...nd forth with the employees to gather information on a ticket; instead, they can utilize their time to solve the issue. Our ticketing system is also multi-department, and therefore subscribers may create multiple queues and add as many agents as they want. Download the ebook to read more: https://links.rezolve.ai/Ebook #askrezolveai #ai #artificialintelligence #machinelearning #conversationalai #ticketing

Zoom and Microsoft Teams are tools that everyone relies on now, whether they're students or friends. Because online teaching was not engaging students, Coursera co-founders designed Engageli, a platform where teachers can view engagement metrics on how engaged their students are. Are you trying to keep your students productive and engaged during online classes (because you know it is the future of how we teach and learn)? Then watch the webinar for more insights. #Rezolvewebinars #engageli #onlinelearning #toolsforonlinelearning

How well an enterprise supports its employees? Do we know a way to measure the employee experience? Introducing Employee Service Index, a concept by Rezolve.ai, where we go into the depth of measuring employee service and focusing on employee experience through user-fed data. For more updates, stay tuned. #askrezolveai #ai #artificialintelligence #machinelearning #servicedesk #employeeserviceindex #employeeexprience

One of the core design principles of Rezolve.ai is to ensure that employees can get instant assistance in less than 15 seconds. If AI alone cannot help and does not have an auto-resolution built-in for a particular issue, human experts can take on that issue. To facilitate this, we offer ‘Live Chat’ or ‘Expert Connect' that ensures a smooth hand-off to a human expert. Our live chat module has many advanced features built-in like automatic agent availability detection, super...visor monitoring, canned responses etc. Together, an AI+ Human team can solve any issue quickly. Furthermore, the system gets smarter over time by identifying the issues that get escalated to human experts. Download the ebook to read more: https://links.rezolve.ai/Ebook #askrezolveai #ai #artificialintelligence #machinelearning #esm #autoresolve #MSTeams

World Economic Forum reports that before the outbreak, the global education technology investment had marked a high growth by hitting $18.66 billion. By 2025, the overall marketplace of online education is expected to reach $350 billion. It wouldn't be a stretch to say that conversational AI-based education is the future. It will play a prime role in delivering education going forward. Read more about how conversational AI is shaping the future of the education sector in our article on www.entrepreneur.com: https://links.rezolve.ai/Blog #askrezolveai #ai #artificialintelligence #machinelearning #esm #education #autoresolve