Professional Communications Network

Hope you had a happy 4th of July. As technology has advanced many of us have been given the opportunity to work from anywhere. Even during holidays like the 4th of July can be interrupted when sometimes it's just a solicitor and not a sales lead. We are open all holidays let PCN answer your phone so you can enjoy fireworks and other holidays with your family. We free you up to focus on what is most important to you. Never miss a call and come back to work refreshed.

There are a lot of telephone answering services out there. How do you pick the right one for your business. After all, the employees of the answering service that you choose will be the first impression that many of your customers get when they call you. Of course, all of the answering services will bill themselves as "customer focused" or "excellent" or "the best." But when they all claim these attributes, how are you to know which one to choose for your business? [ 506 more words ] http://www.pcnanswers.com/5-tips-choosing-right-answering-/

As a home health provider, you have enough to worry about with caring for your patients. But how do you do that well and make sure that you are available by phone 24 hours a day, 7 days a week, and 365 days a year? For most small organizations, this is simply impossible and some calls end up getting missed. One way that this can be avoided is by hiring a [ 470 more words ] http://www.pcnanswers.com/5-benefits-answering-service-off/

As technology has advanced many of us have been given the opportunity to work from anywhere. Our favorite park with our dog, the coffee shop with the fanciest latte art and much more. This convenience has come at the price of feeling the pressure of needing to answer our phone as quickly as possible when sometimes it's just a solicitor and not a sales lead. Let PCN answer your phone so you can enjoy your fancy dinner with your wife, time with your kids or that long bike ride you wanted to take. We help you help yourself and focus on what is most important to you. Never miss a call and come back to work refreshed.

Accounting firms get busy during tax season, and that is when most of the interaction between a CPA and the customer take place. However, just like in any other business, the key to keeping a client long-term is in building a relationship with that customer. How does your accounting firm build that kind of a relationship with your customers in the limited interaction that you get with them? [ 439 more words ] http://www.pcnanswers.com/cpa-customer-service-keep-accoun/

So You Are Looking For an Atlanta Small Business Attorney? Looking for a small business attorney can be a delicate process. You are hiring someone that you need to be able to trust with your secrets, have confidence that their advice will not steer you into trouble, and know that they will bill and treat you fairly. Not always the easiest thing to find, so what is an Atlanta small business to do? [ 529 more words ] http://www.pcnanswers.com/atlanta-choose-small-business-at/

As a Chicago answering service, we work with a lot of small businesses. One thing that we hear from a lot of the business owners is that it is a complicated process to get a business started in the city of Chicago. To help out any aspiring small business owners, we have put together a step by step guide detailing what you will need to do to start a business in the city of Chicago. [ 575 more words ] http://www.pcnanswers.com/start-business-chicago/

Working in a small business answering service, there is one thing that you learn pretty quickly - how to answer a business call. When you are on the phone all day, you learn pretty quickly to pick up on the cues as to how your delivery was received and when the way you answered the phone just was not received well (it happens, even to the best of us!). [ 659 more words ] http://www.pcnanswers.com/professionally-answer-business-c/

Running a successful plumbing company is not easy. You have to manage your employees, stay up on all of the latest tools and trends, stay on top of your inventory, and keep up with payroll and taxes. But none of those things matter if you do not have the single most important thing in your business - clients. No matter how good your work is, if you don't have anyone to work for, you will not have a business for long. [ 569 more words ] http://www.pcnanswers.com/plumbing-answering-service-more-/

A good real estate agent works hard. And you have to be available to your clients all the time in order to offer them the service that they expect. The trouble is, no matter how busy you are, and how many clients you have, there are only 24 hours in a day. And unfortunately, no one has (as of yet) figured out how to be in two places at one time. [ 442 more words ] http://www.pcnanswers.com/benefits-call-center-for-real-es/

As a hospital, medical office or dental office, there is no question that you need a HIPAA compliant medical answering service - both for the protection of your patients' privacy and to protect your liability. So as you are searching for the right medical office answering service, ensure that they are HIPAA compliant and that they take the regulations seriously. [ 529 more words ] http://www.pcnanswers.com/need-hipaa-compliant-medical-ans/

I know that you have heard the saying that people are more likely to buy from someone they know, like, and trust. But how do we develop that kind of a relationship when we start with a phone call? Of course this does take time, and there are no simple tips that will build a relationship for you. However, the three tips below will help you to start building the relationship with your prospects and customers. [ 621 more words ] http://www.pcnanswers.com/3-simple-phone-tips-make-prospec/

We hear from some of our customers that they find it difficult to have an effective phone conversation with their customers. It is understandable. Much like texting can go wrong because you cannot pick up on the tone that someone is using, phone conversations are difficult without seeing someone's face and body language. This can lead to some unfortunate misinterpretations. [ 647 more words ] http://www.pcnanswers.com/talking-phone-right-way-5-tips-c/

One thing that we hear from a lot of our clients is that they love that they have to spend so much less time hiring and training staff. And all over the country, small business owners are realizing how hard it is to hire the right people - and then to keep them long term. The days of hiring a great employee and expecting them to stick long term seem to be over. [ 556 more words ] http://www.pcnanswers.com/tired-training-new-customer-serv/