New China Restaurant
Category
General Information
Locality: Manteca, California
Phone: +1 209-825-1518
Address: 1457 W Yosemite Ave 95337 Manteca, CA, US
Website: www.newchinamanteca.com
Likes: 471
Reviews
Facebook Blog
Hello, We would like to start off by apologizing for temporarily disabling the Facebook page. Our intent was not to silence any comments or concerns, but to instead get to the bottom of the incident prior to publicly responding and having this escalate further. We would also like to say that due to some language barriers, though the owner himself (Ben) would like to respond, his children will be doing so on his behalf. We are sorry that Kathy felt slighted or discriminated ...against, but we do believe that it was a huge misunderstanding. Many customers can attest to the fact that the owners, as immigrants, have both discernible accents and are not proficient in all areas of English, though they try their best even when they may need further clarification. We would like to share the events as described by Ben. Three customers came in on Saturday afternoon and requested the back room, most likely thinking that it was empty. Unfortunately this was not the case, and there was already a party situated back there. One of them then explained that she had cancer and was undergoing chemotherapy, so being further away from other people would be better. Since it was a busy time, the dine in area was full and there was simply not space to accommodate her request. They then asked if they could order food to go, and Ben responded, Of course and that it would be better for them. He had no ill intentions and was simply thinking of the best alternative with her situation. This may have come across as callous or insensitive, but we can assure you that this was the farthest thing from that. In fact, he thought that they were walking to the front to order at the counter, but instead they walked out. He was there waiting to take their order and prioritize it, and was surprised to see that. We regularly try to accommodate customer requests and do so whenever possible. We did not refuse service by any means and are terribly upset that this has escalated to such a big misunderstanding. We care for and value our customers and their health.
We will be CLOSED for vacation during July 5 - July 19. We will reopen on July 19. Come in and get your fix before we leave, or excitedly await our return! We apologize for any inconvenience, but we appreciate your business and hope to see you soon! Thank you!
New China is now open again with normal business hours. Come on in and get your fix!
Come in and beat the heat this summer with one of our sweet treats! We have ice cream in three different flavors: coconut, strawberry, and vanilla; mochi in three different flavors: strawberry, mango and green tea; and even vanilla deep fried vanilla ice cream! While you're here, don't forget to have a refreshing drink from our full bar selection! Thank you! As always, we appreciate your business!
Check in with YELP, and get a FREE California Roll. one per check-in per day. Please mention when ordering.
Thinking about dinner for no meat Friday? Come in and try our sushi! We also have a full Chinese Menu to choose from, so feel free to mix and match. See you soon!
Come in today and check out our newly added sushi bar! ** Keep an eye out for our coupon in the Manteca bulletin for a FREE California Roll with $20 purchase ** limited time offer **
Come in to take advantage of our new HAPPY HOUR! Available from: Mon - Fri: 2:30 PM -5:00 PM Sat - Sun: ALL DAY... Import: $3 Domestic: $2 Mixed Drink Prices Vary
We will be closed from July 10th to July 23 for vacation and will reopen will regular business hours on July 24. We apologize for the inconvenience and thank our loyal customers for their continued support. Thank you and enjoy your summer!
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