Verint Monet

Join us next Wed, October 21st to learn our top #BudgetingTips. Determine top items to consider as you create your 2021 #CCTR budget and the 4 ways #WFM can help you create a budget for a successful #CX in the new year. https://bit.ly/3iDDFVe

Believe it or not, it’s that time of the year! Time to talk #contactcenter budget with executives. Read our tips here to make this year’s meeting a breeze. https://bit.ly/2Fi6dWU

Join us TODAY at 1:00 pm ET/ 10:00 am PT for an exclusive #LiveDemo of Verint Monet Workforce Engagement (WFE) solution. See how organizations are providing an exceptional #CX while supporting their #remoteworkforce with this fully integrated #cloud solution. https://bit.ly/2RyIwMo

We know happy agents = happy customers. But how do happy customers = happy agents? Check out our 5 ways #qualitymanagement can help your #callcenter do just that. https://bit.ly/3kIG5Dw

Want an exclusive sneak peak of the Verint Monet Workforce Engagement solution? Join us for a live demo on Tuesday, September 29th at 1:00 pm ET/11:00 am PT tos ee how this modern, cloud-based solution can improve your #customerexperience and #employeeexperience while helping you balance operational efficiency in your #contactcenter or #helpdesk environment. https://bit.ly/2RyIwMo

Empathy at your #contactcenter has always been important. Even more so during the stressful times of #COVID. Discover how creating personal connections improve your customer and employee satisfaction. #CX #WFE https://bit.ly/2DNblRY

Addressing your organizations #qualitymanagement can feel like a daunting task but it is a crucial component of any #CX strategy. That's why, we've taken a closer look at how #contactcenters and #helpdesks can benefit from establishing a #QM team. https://bit.ly/2DUZl0i

We're 2 hours away from our first webinar in our #Quality Tips for a #Quality #CX webinar series! Register now and join us at 1:00 pm ET today to hear from our #qualitymanagement experts on how your organization can get started with #qualitymanagement to provide a superior customer experience, improve operational efficiency and create happy, loyal customers with every interaction. https://bit.ly/3gmp2VO

Have you outgrown manually tracking calls and agents via spreadsheets? Learn how you’re organization can get started with #qualitymanagement in our upcoming webinar. Hear from #qualitymanagement experts on how, with #qualitymanagement, your #contactcenter or #helpdesk can capture customer interactions to create actionable plans to improve interactions and create happy and loyal customers. https://bit.ly/3gmp2VO

Looking to build a sustainable #employeeengagement strategy? Register today and join us next Tuesday, June 30th for a webinar with our partner, Talkdesk, as we uncover strategies you need to instill meaning, motivation and involvement with your employees to boost employee morale and maintain operational efficiency through and beyond uncertain times.

#VerintVirtual might be over but the learning never stops. Check out our recent blog post highlighting the top 5 sessions at the event and access #VerintVirtual content on-demand for the next year. That's right, you have access to over 50+ educational session for the next year. Couldn't join us at the live event? Have no fear! Register today to access this exclusive content. https://bit.ly/3eBy0xB