Life at Delta Dental Ins

"In February 2011, my nephew Sy Sherman was diagnosed with a rare form of liver cancer at the age of eight... Sy was given six months to live. Sy had a tremendous heart and zest for life, he proved to be a fighter and battled the disease for nearly two years before passing away in December of 2012. It is for this reason that my family and I are devoted to supporting organizations such as St. Jude Children's Research Hospital. No child should suffer from this disease and no pa...rent or family member should experience the pain of losing a child. Each year my wife and I participate in the "Ride for a Reason" event sponsored by our local gym, LifeTime fitness. We raise money in Sy’s name to help the children fighting cancer and to support the family members dedicated to being there for the kids." Thank you to Brian Sherman, our vice president of HR, for sharing this very personal story. Your touching tribute to little Sy is an inspiration to us all this giving season.

In celebration of the giving season, we're spotlighting our employees who give back to their communities! Executive Assistant Ann Schmidt is a regular volunteer and contributor to Metro Relief, a mobile outreach organization that provides hope to the homeless in Dallas and Fort Worth, Texas. Metro Relief feeds the hungry, builds relationships and provides resources to the homeless, including assistance in obtaining vital documents like IDs which are required to apply for ...local aid and housing. Metro Relief also provides transportation for medical and mental health services. Ann has even recruited fellow Sales team members to join her volunteer efforts. "The work Metro Relief does makes a big difference in the lives of the homeless and they depend on it. I volunteer on the bus and I remember one very rainy day when the bus rolled up and started handing out soup in the rain. One man said he didn’t think the bus would come because of the rain, but was sure glad it did."

We're proud to offer Delta Dental employees 16 hours of volunteer PTO and we’re also matching charitable donations, up to $1,000 per employee, per year. In the spirit of #GivingTuesday, we're encouraging you to give back where you can whether through virtual volunteering or donating to a local food bank. Here's how you can do your part: bit.ly/2VnUPx1

"The idea for Sneakers for Soldiers began with a phone call from a son to his parents while he was serving in Afghanistan, requesting a new pair of sneakers." Delta Dental employees, Cheryl Leaman and Cynthia Pate, helped raise funds to purchase more than 180 pairs of new shoes for troops stationed abroad!

Our Delta Dental Mo Bros have already raised more than $4,000 for men's health causes! We mustache you to help them reach $5,000! --> mvmbr.co/3m2JeyU. Movember raises funds for projects that focus on prostate cancer, testicular cancer, mental health and suicide prevention.

Delta Dental employees are creeping it real (and keeping it safe) this Halloween. Crafts, contests and pets in cute costumes oh my! Deltaween is a batty good time! Shoutout to the mailroom folks for dressing up as our heroes: essential frontline workers.

Squash goals! Judy Smith, grants administration analyst for the Delta Dental Community Care Foundation, carved a gourdgeous Deltaween-inspired pumpkin!

At our recent Seen and Heard event, Chief People Officer, Sarah Chavarria, resonated with the struggles women face in the workplace: Women tend to face different challenges in the workplace than men, including working in male-dominated fields, feeling guilty about working and not being home with their children or feeling that they need to be better than a man in order to be equally successful." Coming from someone who understands the struggles, Sarah provides sound advice to lead you onto your path of success: https://bit.ly/3oCtV1B

During Delta Dental’s Month of Service, our employees volunteered to lend a virtual hand to support and lift up their local communities. Thank you to all our volunteers, who helped make our communities a better place.

We invite you to join Sarah Chavarria, our EVP of People Ops, in a virtual fireside chat at the Impact 2020 conference Thursday, October 22 at 9:45 am. Sarah will share best practices for organizational transformation, benefits of the process, and the road map for getting there.

The following employees have gone above and beyond to provide exceptional support to our members, to our providers and to fellow staff. Congratulations to our 2020 #CustomerServiceWeek winners! Kristen Guy, Senior Data Informatics Analyst Liz Mazzei, Project Manager Francene Stafford, Customer Service Rep.... Natasha Mitchell, Senior Grievance & Appeals Coordinator Marlana Sibert, Provider Concierge Ray Barnett, Customer Service Supervisor Stacie Lovell, Claims Processing Supervisor Beverly Riley, Provider Network Ambassador Lily Harley, Senior Legal Counsel Vikram Patil, EPMO Program Manager See more

De California a Texas a Puerto Rico, celebramos la diversidad de nuestros empleados hispanos y latinxs. // From California to Texas to Puerto Rico, we celebrate the diversity of our Hispanic and Latinx employees. #HispanicHeritageMonth

Q: How do you make a customer smile? A: In my role as an account manager, I have many opportunities to make our customers smile. The most common way is to be there when they need you and to resolve their issue promptly. I always tell them I am here for them at any time, and dental is something they shouldn’t have to worry about. #CustomerServiceWeek

At yesterday’s Seen and Heard event, Chief People Officer Sarah Chavarria spoke to a panel of Delta Dental team members about issues facing women in the workplace. Sarah and our panelists, Marty Sheetz, Kay Naidu and Kacie Jones, discussed how their personal journeys shaped who they are today. Shoutout to Ty Crawford for being a wonderful moderator!

As a PeopleConnect Agent within the People Org, I provide exceptional customer service to internal customers (individual contributors and management) and external customers (former employees) by offering support and answering their HR-related questions and concerns via Path and the PeopleConnect phone line. Thank you, LaTeisha, for looking out for ALL of us! #CustomerServiceWeek

Q: What is your favorite part of caring for customers? A: Knowing that I did something to brighten your day. When I answer your call, you can bet I am happy to hear from you. I want to be your IT solution. Your problem is important to me and you are too! #CustomerServiceWeek

With almost two decades at Delta Dental, Carol Figueroa is a tried and true advocate for her fellow employees! As Administrative Assistant for the Facilities team, I enjoy understanding fellow employees' needs and go out of my way to help with their requests. If I come across a problem, I don’t ignore it. I ask for advice and try to solve any issues that arise. I feel satisfied when employees leave happy and the task has been performed in a timely manner. #CustomerServiceWeek

In celebration of #CustomerServiceWeek 2020, we're recognizing team members who make our enrollees, providers and fellow employees smile! "My favorite part about caring for our internal and external customers is when I get to see them experience that breakthrough moment when the light comes on for them. After empowering them with information, their apprehension surrounding questions that seemed so daunting just disappears."