Lake Linx Inc.

We are investigating an issue with our upstream provider. As soon as we have an update we will let you know. We hope to have this resolved here shortly.

We discovered that our ticketing system has not been receiving voicemails from our support line as expected. This left several customers who left a message to not receive a follow up call. We apologize for this matter and know this has already been mitigated. If you have any questions, comments, or concerns, please do not hesitate to give us a call at (760) 379-LINX or send us an email to [email protected] and we will gladly assist you further. Happy Surfing!

Had a slight hiccup at Rocky Point. Everything should be back to normal. Give me a call at 844-828-5469 if you continue to have trouble. Have a great weekend!

Please be advised if you would like to use your own router on our network, you will need to contact our support team to authorize your equipment. If you recently (last 3 days) put your own router in place, please give us a call so we can get you back online! Happy Surfing!

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We seem to have lost connection to our Squirrel Valley tower. We are investigating the issue and should have an update here shortly.

We are beginning to ramp up our installs again and are giving everyone on our waiting list a call! We are following a first come first served policy. If you just renewed your services with another provider, don't worry, we can and will schedule up to 1 month in advance. If you are still interested in our services, please be sure to give us a call back ASAP as spots are limited and wont last long!

If you are experiencing no internet connectivity, please restart your router and wait approx 15 mins. Our tech will be manually restarting everyones routers as well. We are looking into what has caused this issue as our core towers are operating and functioning as expected,. If after restarting your router you continue to have issues. Give us a call and we will gladly assist further.

We are experiencing some congestion on our rocky point tower. We have tried to switch over to our backup links to carry the load however that backup is not functioning as expected. We are working to resolve the congestion. We apologize for the inconvenience and will have an update for everyone shortly.

We need to swap out the backhaul dish going to our Piute tower in Lake Isabella. Our Lake Isabella clients may experience a slight interruption for approx 15 minutes while this unit is upgraded. This was originally planned for this evening during our normal maintenance hours however with the forecast of snow we are doing it earlier in the day. We apologize for the inconvenience.

We lost power at our Piute tower. We are en-route with a generator to get it back online

We are having an issue with our upstream provider, they are investigating the matter and will have an update for us here shortly. A plan is already in the works for a redundant bandwidth supplier to ensure everyone remains online incase of any outtages from other suppliers. We have been working diligently these past 4 months and should have this new backup live and functioning around mid April. We apologize for the inconvenience.

We had one of our main switches lock up at Keyesville. We were able to get the matter mitigated and everyone should be back online. Happy Surfing!

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We have moved our business to a new location! Our new address is 6416 Lake Isabella Blvd, Suite C, Lake Isabella, California. Our telephone and fax numbers remain the same. We have enjoyed doing business with you and appreciate your support. We hope you will get acquainted with our new location soon. Happy Surfing!

It has been brought to our attention that our text messages are not being sent. We are working to resolve this matter. In the meantime, please keep an eye out in your email inbox for any account notifications we may be sending. Happy Surfing!

For all our potential customers awaiting a site survey, we have fallen behind with it being the Holidays. Looks like everyone wants better internet! We have set aside some days dedicated to getting these completed next week. Everyone will still receive a free install if we happen to run into January.... Happy Holidays!

We will be performing emergency maintenance on our tower this evening from 8pm to 11:59pm PST.. During this period all Lake Linx services will experience intermittent connectivity and slow speeds. If you have any questions or concerns, do not hesitate to email our support inbox or give us a call and we will gladly discuss this matter further.

We lost power at our Rocky Point tower. We are en-route.

Our offices will be closed at 12 noon today until Sunday. We will be back at it on Monday! For technical support, give us a call at 844-828-5469 and we will gladly assist you further! Please travel safely and have a Merry Christmas!

We are investigating an issue with our upstream phone provider. If you are a current phone subscriber, you may experience poor call quality during this time. We hope to have an update for everyone here shortly.

We had lost connection from Keyesville to Rocky Point at 12:58PM. We were able to determine the issue and were able to mitigate the matter and everyone should be back online. We have redundant backhauls that were ordered last week that will be going into place here in the very near future that will prevent this from occurring in the future. If you are still experiencing troubles, please unplug your router for 10 seconds and plug it back in. Wait 15 minutes and if you continue to experience issues, give us a call at (844) 828-5469 and we will gladly assist you further.

Come on, come on, let the installs roll! We have completed our much needed tower expansions and we are now back at it again! You get an install, you get an install, everyone gets an install! If you have previously sent us your information, please be on the lookout for a call from us! Be sure to answer or return our call as soon as possible as openings are limited!... Haven't submitted your information to us? Don't worry, give us a call at (760) 379-5469 and we will get you connected! We hope to see you all on the web soon!

We noticed some interference on our access point in Wofford Heights that was impacting your experience. We made the necessary changes and it may have kicked a few of you. You should be reconnected back here within a few minutes. Have a great weekend and happy surfing!

Our apologies for the hiccup, we are back online by generator! We hope power is restored soon!

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Due to the smoke from the surrounding fires, our solar arrays have not been charging our batteries fully. We have a generator up there now providing power, however this took a little more time than expected as we had to convert the AC power to 48v (not an easy task surprisingly lol) We will be adding AC power this week to this tower site to help alleviate the solar charging issue. Everyone should be back online and operational at this time. We may have a couple blips later th...is afternoon as we switch back over to the battery/solar array however hang in there, everything should come back up within a few moments. If you have any other questions, comments or concerns, please do not hesitate to give us a call at 888-828-5469 and we will gladly assist you further.

We lost power at our keyesville tower. Crew is en-route to determine the cause and to restore power.

Our upstream seems to be having some trouble this afternoon. We have an open ticket and we are investigating the matter further. We will hopefully have an update for every here shortly.

Due to a failing AC Unit at our office and the poor air quality in the valley, our offices will be closing early today at 1:30PM PST. We will be back to our normal hours again next week. Have a great weekend and Happy Surfing!

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We will be performing emergency maintenance on our Piute and Rocky Point towers today. Parts of Lake Isabella and Yankee Canyon may be affected. You may experience a slight interruption in service for up to 10 minutes. If you have any questions or concerns, do not hesitate to email our support inbox or give us a call and we will gladly discuss this matter further.... Happy Surfing!