Kaleo Software

FikaVC, an LA seed fund, launches w/ $40M to invest in unique solutions to meaningful, systemic problems. #FikaVC

Pink 2017 is a few days away!! Drop by booth 511 this Sunday the 19th to Tuesday the 21st to find out how our unique algorithms transform lengthy knowledge articles to bite-sized Q&A, and how you can finally deliver real self-help to your business! #Pink17

According to Newton, "For every action, there is an equal and opposite reaction". Read our blog post below on eight ways in which self-service success adversely impacts the service desk and what you should do about them.

Be sure to register for our webinar on how to improve IT customer experience with Stephen Mann this Wednesday, January 25 at 10 AM PT | 1 PM ET | 6 PM GMT. Space is limited!

Service desks are experimenting with bots and augmented reality to improve support. Find out what that means here:

IT self-service needs automation to be truly successful. Here's how:

Congratulations to Chad Asherin for submitting this photo to our social media contest and being the winner of a $100 gift card! We love our #kaleokids!

Here's how to win $100 from Kaleo! Post a photo of you, your kids or pets with our Kaleo fish on Facebook, Twitter, Instagram and/or LinkedIn using #kaleosoftware. If you don't have a fish, print one out here: bit.ly/KaleoFish You can enter up to four times! The contest will run through 1/5/17.

#Throwback to #SMFUSION at the #MGMGrand in #LasVegas last week! We had a blast showcasing our latest offering, Kaleo for IT, and interacting with the best in #ITSM! Thanks to all who stopped by our booth!

How many applications do you use at work? http://www.kaleosoftware.com//supporting-business-applica/

What is "knowledge sharing" all about? An explanation all executives should read: http://www.kaleosoftware.com//knowledge-sharing-anyway-ex/

Implementing SAP, JD Edwards or other ERP? Check out the 5 reasons why post go-live support is key http://www.kaleosoftware.com//5-reasons-shouldnt-forget-e/