GEM Mortgage Palmdale

Communication and comprehension

Racine makes every process smooth and easy, she helped me buy my first home and has now helped me refinance that same property and save a bundle of money monthly. She always goes above and beyond, she is an absolute pleasure to work with and she has all my future business. I truly adore her and the ease that comes from working with her. Susan Sellon

Pat made our home buying experience go smoothly! She got us an excellent rate, great communication and service. I would highly recommend Pat Mulvey and Gem Mortgage!

Thank you for all your help and patience..

Very knowledgeable staff! Made it possible for us to get approved! Highly recommend!!

Pat Mulvey is by far the best lender I have ever worked with. She is professional, kind and honest. I send every client I can to her because I know they are working with the best. 100% satisfaction when it comes to Pat

Pat made everything so easy and smooth, non-stressful! I have done a re fi before elsewhere and it definitely did not go this smooth!!! I’m very happy with Pats help and appreciate that she made this such an easy process!

Pat kept me informed of what was going on with my refinance. She let me know what to expect and when to expect it. I'd been nervous when I started the process, but Pat informed me and walked me through it all! I appreciated her expertise, it made my experience a positive one. Thank you!

Thank you Pat for making our home refinance so easy, quick, and efficient. I especially appreciate you and everyone in your office for answering all our questions and taking time to explain our options. I highly appreciate your calmness and guidance throughout this process. I would recommend your office to anyone considering real estate financing.

She was very helpful and went above and beyond for me.

Great service and the best rate

Tiffany is wonderful!

Pat is lovely in every way. On numerous occasions I contacted Pat when I didn’t understand what I was receiving in the mail. As a new homeowner, the influx of mail can be overwhelming. She was very helpful in explaining what was pertinent. She answered all of my questions and made sure I understood the process. I definitely recommend Pat to help you!

It was a wonderful experience working again with Ken and his assistant Tiffany. They both made themselves available to us anytime we needed them. Any questions we had were kindly answered and informed us of everything we wanted to know. The whole process went smoothly from start to finish. Would highly recommend them!

Tiffany was AMAZING. Professional, prompt and made the process so smooth. Definitely recommend this company and especially TIFFANY!!!

It was a wonderful experience working with Ken and his assistant Tiffany. I truly appreciate Ken going above and beyond and going in the office on a weekend to take me in and go over all the paperwork. Ken was very clear and what I didn't understood, he made sure to explained until I understood. He came through with the monthly mortgage payment/interest rates he had offer me since day one. I already recommended Ken to my friend and will continue to recommend him to family and friends.

Communication, went above and beyond.

Pat was very informative and very thorough in explaining step by step throuout the process. Very knowledgeable in what she does. Great service

Pat was easy to talk to and knowledeable. She explained things in detail which made the process very smooth.

Excellent broker, moved the process right along

Pat was very friendly and helpful for a first time buyer! Explained everything well with patience.

Tiffany went above and beyond. She was very honest and available with my crazy schedule.

Pat is simply, professional

Overall the communication and loan process was excellent. When a issue did arise both Ken and Tiffany were available to get it sorted out ASAP. Given the current loan market and global pandemic it was a relief to be able to complete this process 95% by email and phone.

Ken Lawrence kept me updated throughout the whole process and gave me the best rate possible by monitoring the rate fluctuations and determined the best time to lock in

Pat was great to work with, she responded right away to any questions we had and she kept us informed every step of the way. I highly recommend her.

Pat answered all my questions that I had about this loan she kept me informed while in process. She followed up with phone calls asked if there was anything that needed to be explained again. I felt confident with Pat and her knowledge. She’s very professional and friendly at the same time. Office staff very friendly also. Very happy with Gem Mortgage.

Pat was a fantastic loan originator. She always made time to answer any questions I had. She was always very professional and very kind. We will reccomend her to anyone we can, and will always use her services whenever needed.

The friendly staff, the constant communication, and patience with all of our questions!

The communication was amazing. Ken and Tiffany kept us updated throughout the process.

Outstanding service, very patient, easy to understand, personable and friendly, would definitely recommend!!