Emotional Intelligence and Diversity Institute

Emotional Intelligence and the ability to empathize are the two skills that are the most crucial in supporting employees through tough times. They need to be part of any communication that involves giving 'bad news'.

Empathy is about understanding. Without it, teams break down. Leaders lose respect. Individuals are not recognized, and potentials go unrealized.

Let us never fight with falsehood and violence and hate and malice, but always fight with love, so that, when the day comes...we will be able to live with people as their brothers and sisters. ~ MLK Jr.

For leaders and HR professionals, Emotional Intelligence is one of the prerequisites to collaborate effectively with teams, build relationships, and create an effective workplace.