Edify Labs, Inc.

The post-COVID-19 era may finally be on the horizon. What's next for contact centers? Donna Fluss at DMG Consulting says that KPIs have to change (for starters). Find out which new contact center KPIs you need to start tracking in order to adapt and thrive: https://hubs.ly/H0CfxyJ0

Who doesn't want breakfast delivered? If you're evaluating your contact center and/or unified communications tech options for 2021, book a demo with Edify Labs, Inc. and we'll arrange for breakfast to be delivered the morning of your virtual meeting! Learn more: https://hubs.ly/H0CfCf40

#Employee Learning Week (ELW) 2020 is a nationally celebrated week that was started by the Association for Talent Development - ATD. At Edify, not only are we using this week to promote awareness around learning at work, but we’re also using this week to celebrate and reward Edifurians that are displaying that they’re learning at work. Our motto: Learn | Award | Celebrate

Congratulations are in order to our Marketing Manager, Kendal Rodgers, for being named a winner in the Customer Contact Central MVP Awards! Check out her winning blog in the "Other" category and see the full list of winners: https://hubs.ly/H0C8JqY0

Thought Bubbles Q&A: Designing an Interface for Excellence Josh Randall, the Director of UI Design at Edify, discusses what it's like to design the contact center industry’s best-looking user interface. https://hubs.ly/H0Cc1ns0

Big news. . .Edify Huddle now includes no-code custom database integration capabilities, empowering organizations to connect to their private databases -- whether on-premise or in the cloud -- without any custom development work, coding, or additional fees. Our simple user interface (UI) makes the process fast, straightforward, and secure. Read the full press release on our blog! https://hubs.ly/H0C5Zdq0