DocMeIn

Deep Message Customization is a new DocMeIn feature, which allows you to better target your patient communication with specific message content that varies based on appointment type and provider: https://blog.docmein.com//advanced-message-personalization/.

Do you have patients who speak languages other than English? Now you can customize your DocMeIn messaging settings to speak the language they prefer. Learn more in our blog: http://docme.in/1QN1AMx.

Google X plans to detect various diseases early with nanoparticles.

Our investigation into the sources of a period of instability has concluded. The source was traced to issues in the underlying cloud technology stack linked to a bug in the hypervisor which almost all cloud providers rely upon as their key enabling technology. DocMeIn operates on the cloud servers of Rackspace, one of the premier hosting providers. Unfortunately, this issue resulted in instability of our systems due to intermittent underlying server failures. We apologize to ...all of our users who had suffered service disruptions as a result of DocMeIn downtime in recent weeks. While we moved fast to improve our operational response to disruptions in our underlying cloud server platform, we could not completely insulate our users from them. Friday evening, September 26, Rackspace contacted us with a few details of the issue. We were monitoring our service as the platform received patches, which were completed without incident by 5:15pm PDT today, September 28. Rackspace issued several official statements, including here: https://community.rackspace.com/general/f/34/t/4318. Other cloud providers were similarly affected. For example, Amazon expects to complete their cloud platform patches linked to the same root cause by October 1: http://aws.amazon.com/blogs/aws/ec2-maintenance-update/. We believe that this resolved the most severe disruption we had experienced in our 5-year history and concludes a period of reduced service stability for DocMeIn.

We could not be happier to work on "de-complexifying" (in author's parlance) healthcare for patients and providers. Scheduling is just the beginning -- and we are off to a great start!

We are always happy to see our users happy!

Scheduling Care for Dependent Patients One common theme in some of the questions we get is about how DocMeIn works in situations of dependent care. A few examples of what we are talking about: a busy mom wants to schedule an appointment for her...

Multi-User Accounts Solo providers remain our most numerous users, but a sizable and rapidly growing contingent belongs to group practices. To make their lives simpler and we are all about simplifying your lives! we have added a new feature:...

Give Your Reminders Voice Calling your patients to remind them of their upcoming appointments is a routine burden for practice staff, taking time away from more human ways to add value. It is useful even essential but, well, boring and...

If you'd like to be included in the ongoing private beta test of our upcoming voice reminder feature, please let us know here or via email to [email protected].

DocMeIn Now Available in Canada and Australia Our team at DocMeIn is the envy of United Nations we are one international bunch! For years now, we’ve been feeling boxed in, having to limit the availability of our revolutionary free appointment...