Primary Residential Mortgage, Inc.

What made this a great experience, Angelo and team exalted excellent customer service or what we called back in the day-bed side manners. The attention to details and tasks that needed to be completed with professionalism and immediate follow up. Angelo made the process as stress less as possible. They attacked each conversation/task as if it was your last. The efficient and effectiveness is valued and greatly appreciated. Thank you for making this experience possible and comfortable!

We got a refinance of our home loan from Mr. Koran, and the experience was smooth, easy and friendly from start to finish. We were very pleased to work with Mr. Koran and his office.

Michael Koran was super easy to deal with. The process of refinancing with him and PRMI was pretty painless. The only hitch was delays with getting the appraisal done, but Mike stayed on top of this and booked us with a different appraisal company when the first was too slow.

Michael and his team were incredibly responsive and creative in making this transaction happen in a timely and equitable manner.

Michael was prompt and professional at making our loan happen. He communicated with us every step of the way.

Mike and team are always reliable, fast, and make the refi process as simple and straightforward as possible!

She went above and beyond to meet our needs, even as our needs changed throughout the process.

We had a great experience refinancing our condo with Mike! We have refinanced a few times in the last five years and this was by far the easiest and smoothest experience we've had. Mike was extremely responsive and provided excellent advice and support at every stage. We will be recommending him to family and friends, and will absolutely use him again for future home financing.

Easy , Fast, professional service

Michael and his team were great to work with- very responsive, knowledgeable and friendly!

Down to earth!!!! I feel like I made a business partner and a friendship! Honesty, Mike told me what to expect the very first day, and was honest and true all the way through! Mike was very timely and able to execute which is the ultimate goal for the customer!! His communication was huge and he always made himself available to talk or respond to a question.

Mike was always available to answer any of our questions during our process. He has an outstanding knowledge when it comes to this field. His professionalism makes a difference.

Thanks - I appreciate your personalized service.

Answering all my many questions and following up over several months waiting for the rates to drop-and notifying me when they were at their lowest was extremely helpful, above and beyond. Thank you

Coming from a previous mortgage experience with JPM, I was amazed at the speed, efficiency and overall consideration for my time and needs that Mike and team had shown during my recent refinance. I will certainly reach out to him again for all my financing needs in the future, and I will not hesitate to recommend him to friends and colleagues. Thank you Mike for all your help!

no pressure service over the years. quick responses and the best products.

Mike and his team were great! Very prompt and helpful! Much recommended!

This is my third time refinancing with PRMI. Always professional, timely, fast, and explain the complex banking concepts in ways I can understand. In my 30 years of financing real estate, they are the best team I've had.

Ms. tucker was exceedingly patient; no question was too banal or inane to answer. And she always made sure that we thoroughly understood her answers to our questions, and understood the process in which we were involved. All documentation was provided to us in a timely fashion, and was clear and accurate. Additionally, she seemed to go beyond the call of duty at times, ensuring that the loan process continued along a smooth course. BRAVO to Ms. Tucker, a sterling member of your team!

Everything about our refinance went smoothly! Very happy customers!

Extremely pleased with your very responsive and knowledgeable support throughout the Re-Fi process. Would highly recommend

Mrs. Tucker was awesome and straightforward with the process but she always made me feel like she was rooting for me throughout the process and her assistant Michael Jenkins was like my BFF! My whole entire team was awesome. In my mind Mrs. Tucker was momma and Mr. Jenkins was big brother both awesome and not judging. So grateful for you and can’t wait to work with you sooner than later.

Such a pleasure working with Mike and his team. I really appreciate all of the help through the process and highly recommend!

Consistency, caring , prompt responses , always cheerful trust, , willingness to correct any mistakes. I really enjoyed working him.

Angelo was help alto to me and my husband he’s make everything easy for us

Mike is easy to work with and is very knowledgeable.

Renee was always professional yet warm and responsive to my inquires and clarifying questions. I appreciated also that I could contact her through phone, text, email or team members. Documents which were provided were clear and easy to understand. Working with Renee eased the anxiety that can accompany these types of financial transactions. I would recommend her to friends and relatives.

Michael and Keith always answered my questions or concerns. They assisted me at every turn. I am a repeat customer of Michael’s so that should explain somewhat. Thank you Michael and Keith for helping me get in a much better place!

Big thank you to Mike and the team for helping make our re-fi seamless!

Every step of the way Angelo is on it and very honest. He always gives recommendations with my best intentions in mind. Thank you, Angelo! I can't say it enough, you are the BEST!

So many ways this was a great experience: from Mike's responsiveness and that of his team. The efficiency of the website and process. They were able to expedite the refi. process to be completed before I left the country. Extremely satisfied.

I am a first time homebuyer and a person of african descent (AA). I wanted a lender that looked like me, spoke like me, and, most importantly, i needed a lender who i could trust with my money. Renee is amazing. She understands real estate, buying, selling and lending. Renee is smart and confident but not arrogant. Her assistant, Michael was a gem also. I am satisfied with my new house and the team who helped me acquire it.

Harry helped me out of 4 loan situation when others couldn’t. The process went so smooth. I highly recommend him.

Michael has been ever so patient with all questions and concerns. He has gone out of his way to make sure we have all documents collected and signed before deadlines. Great working with him.

Michael and his team are super efficient and communicative. Most of all, they secured a fantastic refinance rate for us.

Michael and his team were nice, highly competent, highly efficient, answered all our questions and secured a very competitive rate.

From the start of the process to the end, I always felt I was being heard and promptly contacted whenever there was a concern. Michael Koran is the best!

Open communication and speed of closure.

I am blessed and grateful for having Angelo as my loan officer. I found him knowledgeable and dependable as he would always quickly respond to my calls. As a first time homebuyer, he patiently took his time answering all my queries. He went out of his way and made sure that he explained with clarity all the terms I didn't understand. No doubt I would absolutely recommend Angelo to anyone because he definitely made my loan process for my home purchase run smoothly and well. Thank you, AA

We appreciate Mike’s professionalism, patience and flexibility. It is clear that he has considerable experience shepherding clients through this process. He is adaptable and available and relaxed about the pace the client chooses. He was very clear with instructions and communicating timelines, and was super responsive to questions. We are thankful that our friend connected us with Mike, and when the opportunity arises, we would recommend him.

Everything went smoothly, Mike answered all of our questions perfectly, and our refinance went through easily! Thanks!

Everything was explained very well and easy to follow and complete. Thank you Michael and crew.

Mike was always available to answer any of our questions during our process. He has an outstanding knowledge when it comes to this field. His professionalism makes a difference.