Auto Japan

"Auto Japan is reliable, professional, and trustworthy. They do a great job. " - B. D.

"They did a great job and delivered on time. Good people to work with." - R. G.

"15 days later... this is a very miniscule hydraulic drip on driver's side. Maybe in mid-July it could be hoisted for that 500 mi. look-see. kpd" - K. D.

"Just good service." - J. M.

"quick service and questions answered with a detailed explanation" - R. K.

"Always the best" - A. D.

"I've been taking my Honda to Auto Japan for years. They are honest, fair, compassionate and knowledgeable. What more could one want? I highly recommend them." - R. B.

"Great service. Auto Japan repaired our Mitsubishi Fuso cabover truck quickly, which was greatly appreciated. the owner told me they typically don't service these trucks, however he would give it a shot. Boy am I glad he did. If it wasn't for Auto Japan the truck would have needed to go to the dealer, which is in SF or SAC. Auto Japan save me money, stress and most importantly time. Thank you! " - C. T.

"I've been going to Auto Japan for years. They have always been friendly, helpful, experienced and expert mechanics!" - S. P.

"First time getting my Mazda serviced here because Hansel quit Mazda. Very satisfied with the professionalism, communication, and quality of their work. The online reservation system wasn't especially effective since times I requested were not actually available, but we worked it out by email. I liked the text message linking me to their findings and recommendations for additional repairs and service, that allowed me to check a box for approve or decline. Joanna in the front office is great, a friendly and knowledgeable face for the operation." - S. S.

"Straight forward and honest" - B. S.

"Brought my 2015 Mazda CX-5 in for a 60,000 mike service. Very easy to schedule an appointment. Clear communication and follow through. Work done on time w no surprises. Well done!" - S. M.

"They really went the extra mile on this one. I felt like they made me a priority because I was in a rush and needed my car to go somewhere. Expected completion time was 2pm but they got it finished at 12:30 after I voiced my concerns. Mechanics are knowledgeable, fast and efficient. I really recommend this place for most of your auto needs. The only down side I can think of is that their hours are pretty much the exact same as my work schedule so I'd have to take some time off work if I want them to work on my car. But that is very much worth it for the quality of work that they provide." - S. S.

"Best service in Sonoma County honest and reliable all around great shop !" - C. B.

"You are the best." - I. C.

"Always the best. Very happy to have them keep my Honda perky! Virtual hugs to this group. Sharon" - S. D.

"Front office staff is friendly and always helpful. Mechanics perform extremely well and have done so ever since I was referred to Auto Japan by AAA for a mechanical problem (over 10 years) They are the best in Santa Rosa for sure!!!" - R. H.

"We have multiple cars serviced by Auto Japan, and their thoroughness, excellent customer service, and value is outstanding. I wouldn’t take my cars anywhere else!" - J. M.

"Very knowledgeable and excellent service. We highly recommend Auto Japan!" - R. S.

"All good. Professional communications and mechanical work. They convey a sense of security about what is needed. Highly recommended." - T. C.

"Good people and good service." - J. B.

"Great service great people. It is always nice to find someplace that is knowledgeable honest and reliable. Good to find people you can trust" - K. F.

"wonderful service for years. My questions are answered in a way that helps me. Excellent value for the money." - J. R.

"Great service, as always." - B. R.

"The usual meticulous service with the added security of a health conscious environment." - C. P.

"Thank you for another great job on my Lexus. It runs like a top and will probably outlive me! See you next time. " - L. R.

"Always a job well done." - M. O.

"great as always" - G. D.

"Usual good service. Thanks " - R. S.

"They are competent, reliable, thorough, and honest. In short, professional. I trust Auto Japan with all my Hondas. They're simply the best..." - D. B.

"Always takes good care of my auto’s!" - K. D.

"They were amazing! Experienced car issue during the Shelter and Place and everything from their customer service to their work was amazing and professional. " - M. M.

"Great company and wonderful people to work with. They have been taking care of our vehicles for years." - T. H.

"Friendly service! " - K. T.